Here’s a quick video sharing why you may want to work with us! 

I’m Rhino Julie, and I LOVE building super teams to service our clients' needs.

If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team!

My promise to you:

I provide a FUN working environment.

We are constantly learning new things.

We are a team who wants to be the best at what we do, which means you have the BEST teammates.

I ALWAYS pay on time.

I treat all of my team members with respect and love.

Client Overview:

Jessica is looking for an amazing and detail-oriented unicorn to join her equally amazing team as an Account Coordinator! In this role, you’ll play a key part in their cross-functional team, ensuring the smooth execution of Amazon-related projects that directly contribute to their clients’ success. You will collaborate closely with both their overseas point of contact and their U.S.-based manager, providing essential support while taking ownership of your tasks. 

Client Requirements:

• Must be able to work 20 hours weekly, with the potential to go full-time in the future
• Must be able to work any 4-hour block between 9 AM to 5 PM Mountain Time (US)
• Must have strong written and verbal communication
• Highly organized, detail-oriented, proactive, and able to manage multiple priorities independently
• Must have 1-2 years of experience working with Amazon Seller Central
• Experience in a start-up or other fast-paced, high-growth company is a plus.
• Must have strong problem-solving skills and must be a creative thinker with demonstrated initiative.
• Must have the ability to identify root causes and effectively communicate complex issues cross-functionally.
• Must be able to work autonomously, and manage tasks and timelines efficiently with minimal oversight.
• Must have the ability to accurately execute operating procedures and best practices as defined by the company

Responsibilities/Tasks:

Must-Have Experience (Responsibilities You Must Be Proficient In):

These are the tasks the VA needs to handle independently and confidently from day one:

Account Health and Compliance:

• Monitor the health, account status and listings of client Amazon Seller Central and Vendor Central accounts to ensure optimal performance.
• Conduct root cause analysis for errors and issues as they arise and communicate them effectively across departments
• Manage case logs for listing, inventory, and account health-related issues, providing timely resolution and support.
• Perform regular checks and updates to ensure compliance with Amazon policies and guidelines.
• Communicating with Amazon Seller Support via chat, email, or phone to resolve any issues.
• Monitor product reviews and ratings, proactively escalating low ratings or trends to Account Managers for action
• Maintain and regularly update the Voice of the Customer (VOTC) tracker to monitor product performance insights.

Catalog and Listing Management:

• Assist in maintaining and updating the brand catalog in Seller and Vendor Central using flat files and bulk uploads in Microsoft Excel.
• Optimize product detail pages through content updates and ensure catalog accuracy.
• Managing product listings, from creation to troubleshooting, using flat files and Microsoft Excel
• Upload and manage listing visuals, including A+ Content and thumbnail images, ensuring brand consistency and accuracy
• Writing optimized product titles, bullet points, and other copywriting tasks to ensure engaging, high-converting content.

Promotions Support:

• Creation and tracking of promotional efforts
• Enrolling products in the Subscribe & Save or Vine programs as needed.
• Creating weekly Brand Posts, including image editing in Canva (or other similar tools) and crafting compelling copy for each post across multiple brands.

Data Collection, Reporting, and Team Collaboration:

• Prepare monthly Virtual Bundles performance reports and support quarterly business recaps.
• Assist with data collection, analysis, and reporting to support Account Managers in achieving client objectives
• Use Microsoft Office and Google Suite for collaboration
• Collaborating with 3P support and the account manager overseeing Luminary brands through email correspondence.

Nice-to-Have Experience (Responsibilities You Can Learn Over Time)

These tasks are valuable but can be trained on the job:

• Collaborate with the US-based Account Management team through Slack and Asana
• Continuously learn and stay updated with Amazon's platform changes, policies, and industry trends.
• Use Helium 10 for keyword research

Pay and Benefits:

• Competitive hourly rates
• Wellness package
• Squad Breaks (paid time off)
• Quarterly performance bonuses
• Holiday and year-end bonuses
• Annual appraisal

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Our super cool hiring process:

• We have real people communicating with you and looking at your application!
• We PAY you to take a Paid Test for the client you're applying for to make sure you like the job and you have the skills for it. 
• At any time, you can check out the other clients we have and ask to take Paid Tests for them, as well!

Please note that there is a 1-time Profile that you will help us fill out before the Paid Test. This profile will be sent to our clients, along with your Paid Test results. We value you as a person, and we value your time. Once you're in with Rhino Squad, you're IN, and you have lots of job opportunities available to you. So we appreciate your help in preparing your details to present to our clients.

IMPORTANT: Do not book on Rhino Julie's client booking page, this causes our potential clients to be unable to book sales calls with her. We love your enthusiasm, but Rhino Julie's job is to get clients for our virtual assistants to get their dream jobs. Our recruitment teams job is to take care of our applicants and help them match with their dream job. So, please apply here for your dream job and we will invite you for an interview if your qualifications match the job you're interested in. We cannot stress how important it is to leave her calendar open for her client calls.