Field Service Engineer – Print Automation & Finishing

Location: London & South East (Field Based) Salary: £38,000 - £45,000 + Overtime (1.5x) + Monthly/Annual Bonuses Package: Fully expensed Car, Pension, 23-26 Days Holiday + BH Working Hours: Mon – Fri, 08:00 – 17:30

The Company

Our client is a premier UK supplier of world-leading print finishing technology. Partnering exclusively with elite manufacturers from Germany, Japan, and Italy, they provide highly automated, cutting-edge solutions to the printing industry. Due to continued growth, they are seeking a technically-minded Field Service Engineer to join their specialist engineering team.

The Role

This is a home-based field role covering London and the Home Counties. You will be responsible for the "full-lifecycle" support of advanced machinery including binders, stitchers, folders, laminators, and guillotines.

Key Responsibilities:

• Installation & Commissioning: Leading the on-site setup of high-value machinery.
• Maintenance: Carrying out scheduled servicing to ensure maximum client uptime.
• Technical Support: Diagnosing complex mechanical and electrical faults.
• Systems & Software: Performing PCB swap-outs, interpreting error codes, and executing software updates.
• Training: Acting as the subject matter expert to train client operators on new equipment.

About You

We are looking for a "multiskilled" engineer—someone who is as comfortable with a wrench as they are with a diagnostic laptop.

• Engineering Background: Strong mechanical knowledge (gears, bearings, belts) and electrical fault-finding skills.
• Electronic Proficiency: Experience with board-level diagnostics (PCBs) and software fixes.
• Industry Experience: While print industry experience is highly desirable, we welcome candidates from packaging, FMCG, or automated manufacturing backgrounds.
• Requirements: A full UK driving licence and a flexible approach to travel and occasional overnight stays.

The Benefits Package

• High Earning Potential: Base salary up to £45k with all overtime paid at Time and a Half.
• Bonuses: Both monthly and annual performance-related bonuses.
• Vehicle: Fully expensed company car (Automatic).
• Work-Life Balance: 23 days holiday (increasing annually to 26) + Bank Holidays.
• Future-Proofing: Stakeholder Pension Scheme and ongoing training on the latest global technology.