Contract: Full-time, Permanent

Work-mode: On-site

Salary: Up to €24,000 gross per annum (depending on experience and qualifications)

Location: Paphos, Cyprus 

Responsibilities

• Overseeing the daily execution of tasks relating to deposits and withdrawals
• Leading the risk assessment of all transactions related to deposits, withdrawals and credits to identify potential fraud and other related issues and take all necessary actions
• Resolving internal and external queries in a timely and professional manner
• Preparing various regulatory reports related to back-office/administration
• Identifying and enhancing internal procedures, systems, and controls
• Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
• In addition to the above duties, the team leader, from time to time, will be required to undertake additional or other duties
• Providing leadership and guidance to the back-office team, ensuring smooth operations and adherence to company policies and procedures
• Continuously assessing and streamlining back-office processes to enhance efficiency and accuracy
• Training, mentoring, and motivating team members to optimize performance and foster a culture of excellence
• Liaising with other departments to facilitate seamless cross-functional collaboration
• Preparing regular reports on back-office performance metrics, including transaction volumes, error rates, and turnaround times
• Addressing and resolving escalated issues and discrepancies in a timely and efficient manner
• Leveraging technological tools and systems to automate routine tasks and enhance productivity within the back-office environment
• Ensuring timely completion of back-office tasks

Requirements

• Bachelor's degree in Finance, Business Administration, or related field
• Proven experience in back-office operations within the financial services industry
• Strong leadership skills with the ability to inspire and motivate team members
• Excellent analytical and problem-solving abilities
• Thorough understanding of regulatory requirements and industry best practices
• Practical communication skills, both verbal and written
• Detail-oriented approach with a focus on accuracy and quality

Benefits

• Attractive remuneration package
• Corporate fund scheme
• Discretionary bonus based on company's and personal performance
• Discount benefit card
• Referral Bonus
• Friday Lunch and daily snacks and beverages at the office
• Yearly Training Budget – Udemy membership per department
• Training opportunities for growth and personal development
• Up to 25 days of holidays per year.