Contract: Full-time, Permanent

Work-mode: On-site

Location: Gainsborough, United Kingdom

Salary: £26,000 – £38,000 per annum (depending on experience) + excellent benefits package

Heilsa Recruitment Ltd. is partnering with another recruitment agency to help source suitable candidates for this role.

Our client is a well-established, award-winning regional law firm with a strong reputation across Lincolnshire, Yorkshire, and the East Midlands. Known for its supportive, inclusive, and forward-thinking culture, the firm boasts an exceptional Glassdoor rating, with 99% of employees recommending it as a great place to work. Their Private Client department is highly respected for its technical expertise, compassion, and commitment to developing future legal talent.

We are seeking a proactive and professional Legal Secretary to join the firm’s Private Client department, supporting solicitors and fee earners in the Wills, Trusts & Probate team. The successful candidate will provide high-quality administrative and client support, helping the team deliver an exceptional service to individuals and families during sensitive and important life events.

Responsibilities

• Provide administrative and secretarial support to solicitors and fee earners in the Wills, Trusts & Probate department
• Prepare and format legal documents, correspondence, and forms with accuracy and attention to detail
• Liaise with clients via phone, email, and in-person meetings, maintaining a professional and empathetic approach
• Manage client files, schedule appointments, and ensure efficient office operations
• Support fee earners in progressing matters efficiently and maintaining excellent client service standards
• Uphold strict confidentiality and handle sensitive information with integrity
• Assist with billing, document management, and other general office duties as required

Requirements

• Previous experience working as a Legal Secretary or Legal Administrator (experience in Private Client/Wills & Probate law preferred)
• Strong organisational and time-management skills, with excellent attention to detail
• Professional and empathetic communication style when dealing with clients
• Ability to manage multiple tasks in a busy environment while maintaining accuracy
• High level of discretion and trustworthiness in handling confidential information
• Competent in using Microsoft Office and legal case management systems
• A proactive and positive attitude, with a genuine desire to provide outstanding client service

Benefits

• Competitive salary (£26,000 – £38,000 DOE)
• 33 days’ annual leave (inclusive of bank and public holidays)
• Life assurance (3× annual salary)
• Sick pay (up to 6 weeks)
• Ongoing training and professional development opportunities
• Supportive, inclusive, and collaborative team culture
• Long-term career growth within a respected and progressive regional firm