Contract: Full-time, Permanent

Work-mode: Hybrid

Location: Limassol, Cyprus

Salary: Up to €45,000 gross per annum (depending on experience and qualifications)

Our client is a leading fintech company offering online businesses access to multi-currency IBAN accounts, global payment acceptance, and digital disbursement solutions. They are licensed under the Swiss Federal Act on Banks and Savings Banks art. 1b., which is governed by a series of policies and procedures approved by the Board of Directors.

 Responsibilities

• Review customer applications and all supporting documents to ensure they meet all necessary requirements. 
• Collect and verify customer identification and other KYC documents. 
• Perform Real-Time Video Verifications of Authorised Persons for ID verification purposes.
• Verify and correct customer information in the institution’s CRM and ensure accuracy and completeness. 
• Follow up with customers to obtain additional information as needed. 
• Ensure all account opening activities comply with the institution’s policies and all applicable laws and regulations .
• Respond to customer inquiries in a timely and professional manner 
• Review and monitor transactions and accounts for suspicious activity and plausibility.
• Request and review transactional supporting documentation and clarification from clients, analyse responses and form conclusions over activity.
• Document decision-making on CRM and supporting tools.
• Working closely with the compliance department.
• Assist with other back office tasks as needed.
• Report directly to the Head of First Line

Requirements

• Experience in Back Office of Financial Institutions in particular in Account Opening.
• Attention to detail.
• Fluency in English is required.
• Excellent spoken and written communication skills.
• Strong multitasking and organizational skills.
• An understanding of AML laws and any relevant certificates will be advantageous
• Team player and proactive individual.

Benefits

• An attractive compensation package based on qualification and experience.
• Yearly performance-based bonus
• Pension Plan 
• Monthly Lunch Contribution 
• Sponsored trainings through our Learning and Development Program
• Birthday Gifts
• A unique opportunity for a successful career in a global, fast-growing company.
• Unique, friendly & multicultural working environment with many opportunities for career growth and personal development.
• Mild Hybrid
• Flexible working hours
• Modern workplace in the heart of Limassol.
• 25 days of Annual Leave
• 5 days of paid Sick Leave
• Fresh fruits, snacks and coffee at the office.
• Regular corporate events and Team-Building activities