Contract: Full-time, Permanent

Work-mode: Hybrid

Location: Limassol, Cyprus

Salary: Up to €40,000 gross per annum (depending on experience and qualifications)

Our client is a leading fintech company offering online businesses access to multi-currency IBAN accounts, global payment acceptance, and digital disbursement solutions. They are licensed under the Swiss Federal Act on Banks and Savings Banks art. 1b., which is governed by a series of policies and procedures approved by the Board of Directors.

This role supports the First Line of Defence in its daily operations by providing essential assistance to the financial institution. The ideal candidate will be capable of processing and interpreting client information to deliver meaningful analysis and actionable insights.

Responsibilities

• Assist with the review of customer applications and supporting documents to ensure they meet internal and regulatory requirements

• Collect and verify customer identification and KYC documents

• Conduct real-time video verifications of authorised persons for ID validation

• Maintain and update client information in the organisation’s CRM, ensuring accuracy and completeness

• Follow up with clients to request any additional documentation or clarifications

• Ensure all account opening activities comply with relevant policies, regulations, and legal obligations

• Support post-transactional monitoring efforts and internal reporting

• Investigate and resolve queries received via the SWIFT messaging system (e.g. MT199, MT999, CAMT.056)

• Manage and respond to correspondent banking queries in a timely manner

• Update and maintain accurate correspondent and intermediary bank information for SWIFT payments

• Escalate potential alerts, positive matches, or suspicious activities in line with internal procedures

• Collaborate with team members and provide support across departmental tasks as needed

• Report directly to the AML Supervisor

Requirements

• 2–3 years of experience in a Back Office or First Line of Defence role within a financial institution

• Excellent attention to detail and accuracy in data handling

• Strong analytical and problem-solving skills with a critical mindset

• Excellent verbal and written communication skills in English

• Familiarity with KYC, AML, and SWIFT procedures is considered an advantage

• Proactive attitude with the ability to work independently and as part of a team

Benefits

• Attractive salary package based on qualifications and experience

• Annual performance-based bonus

• Pension plan

• Monthly lunch contribution

• Sponsored training through a structured Learning & Development Programme

• Birthday gift allowance

• Hybrid working model with flexible hours

• 25 days of annual leave + 5 days of paid sick leave

• Modern office in central Limassol with free snacks, fruit, and coffee

• Regular corporate events and team-building activities

• Collaborative, multicultural work environment with clear opportunities for progression