Reid Supply, an Essentra company, is immediately hiring for an *Experienced* Inside Sales Representative (ISR) to join our sales team based in Norton Shores, MI. As an Inside Sales Representative you will work closely with the Sales Director regarding day-to-day development and execution of the inside sales strategy. The main objective of this role is to drive revenue and sales growth. They will act as the liaison between the company and the customer, responsible for creating long-term, trusting relationships, develop existing business and actively seek new sales opportunities. The Inside Sales Representative will utilize customer, product, and industry specific knowledge to engage and grow the customer base.
Reid Supply is a premiere provider of branded and private label industrial components to the US manufacturing market. With nearly 40,000 products available 24/7, the Reid name remains synonymous with customer value, a reputation we earn daily through efficient product sourcing combined with innovative engineering and support services that are unmatched in the industry. For over 70 years, engineers and buyers at leading manufacturers rely on Reid to enhance productivity, on-time delivery and customer value at every intersection.
**Must have inside sales experience**
**Food-related and retail experience is NOT relevant to this position**
WHAT WE OFFER:
- Competitive compensation and bonus incentives
- Medical, Dental, Vision Insurance
- 401K
- Vacation and Holidays!
RESPONSIBILITIES
- Minimum of 35 outbound calls, quotes, samples on daily basis.
- Respond within 2 hours to customer inquiries
- Develop new business with existing customers and/or qualify new opportunities
- Coordinate with the manager to manage large projects and multi-step opportunities through CRM/Pipeline Report
- Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
- Periodically prepares and reports results, status of accounts, and leads to manager.
- Applies knowledge of the field and product features to match products to the needs of clients.
- Answers inquiries from clients concerning products, their uses, and the industry at large.
- Provides information, quotes, credit terms, and other bid specifications to clients.
- Ensure orders, samples are entered and shipped accurately and on-time
- Responsible for quoting catalog items as well as simple non-stock items
- Report weekly updates within territory in regard to new opportunities, wins or losses
- Maintain customer database by entering new accounts, maintaining existing accounts and consistently adding relevant notes
- Ensure that the Reid/Essentra service proposition is being executed on a daily basis
- Acquire and maintain product knowledge and market trends
- Participate in weekly meetings as well as cross functional management meetings
- **Must have inside sales experience**
QUALIFICATIONS & SKILLS
- Must be willing to commute to our office in Norton, Shores, MI.
- Minimum of 2 years of sales experience in an industrial, distribution or manufacturing organization
- BA/BS in Business, Marketing, or related field preferred
- An outgoing, motivated inside sales professional with a track record of success.
- Ability to handle customer inquiries with a sense of urgency.
- Experience actively using a CRM tool.
- MS Office proficient.
- Strong listening, negotiation, and presentation abilities
- Has a basic understanding of products and applications
- **Must have inside sales experience**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
