Work Model Hybrid, 2 days a week on site

Allows Relocation Yes, but local candidates preferred

SUMMARY/RESPONSBILITIES

DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development). This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan.

The QA Tester will work closely with DTMB teams and project stakeholders to:

• Develop, execute, and maintain test plans, test cases, and test scripts
• Perform functional, regression, integration, and user acceptance testing
• Identify, document, and track defects, ensuring clear communication and timely resolution
• Validate system changes and enhancements to support agency goals and compliance with DTMB standards
• Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts
• Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities

The successful candidate will:

• Demonstrate strong customer service and communication skills
• Help guide agency partners through DTMB processes, policies, and quality standards
• Quickly learn new applications, workflows, and project contexts
• Be self-directed, well organized, and confident in building strong working relationships
• Adapt easily to shifting priorities, changing project needs, and evolving agency requirements
• DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes

QUALIFICATIONS

Required:

• Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability
• Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies
• Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution
• Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications
• Bachelors Degree

Preferred:

• Recommended to have 2 years experience with ADA/WCAG accessibility and compliance testing
• Recommended to have 2 years experience with reviewing and triaging vulnerability scan results
• Recommended to have 1 year experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements

PRE-EMPLOYEMENT & CLIENT SUBMISSION REQUIREMENTS

Employment and/or client submission is contingent upon successful completion of required pre-employment screening and verification processes. These requirements include:

• Background check: Candidates must successfully complete the required background screening in accordance with company policy and applicable law.
• Drug screening: Candidates must successfully complete the required drug screening in accordance with company policy, applicable client requirements, and applicable law.
• Identity and location verification: Candidates may be required to complete identity and/or location verification using a secure verification tool prior to client submission.
• Employment eligibility: Candidates must provide appropriate documentation to verify employment eligibility as required by law.
• Qualification verification: Information provided during the application and recruiting process, including employment history, education, certifications, licenses, and professional references, may be verified as applicable.
• Additional client requirements: Additional screening, documentation, or verification may be required based on the client, position, work location, or applicable requirements.

All screening and verification activities will be conducted in accordance with applicable company policies, client requirements, and federal, state, and local laws.

BENEFITS

This is a contract opportunity with a great organization. As a contractor for Smith Johnson, you are eligible for medical, dental, life, disability. Smith Johnson pays for 70% of your medical and dental and 100% of life and disability. The contract is also eligible for PTO/holiday accrued monthly. You are also eligible for a 3% retirement matching plan. Smith Johnson believes in taking care of our contractors.