Work Model: Hybrid, 2 days a week on site

Allows Relocation: YES, but must still interview in person

SUMMARY/RESPONSBILITIES

We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of our ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).

Key Responsibilities

·        Architect ServiceNow platform solutions aligned with DTMB strategic goals.

·        Lead technical solution design, platform governance, and best practices.

·        Design and support integrations with enterprise applications and services.

·        Provide technical support to developers, system administrators, and project teams.

·        Support platform upgrades, performance optimization, and roadmap planning.

·        Ensure solutions meet security, compliance, and operational requirements.

·        Collaborate with stakeholders to translate business needs into technical solutions.

QUALIFICATIONS

Required:

·        Bachelor’s degree in Information Technology, Computer Science, or related field

·        5+ years of ServiceNow platform experience.

·        5+ years of experience architecting and implementing enterprise ServiceNow solutions.

·        Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.

·        Excellent communication, leadership, and problem-solving skills.

·        ServiceNow Certified Systems Architect (CSA) certification

Preferred:

·        ServiceNow Certified Technical Architect (CTA) or equivalent certifications.

·        ServiceNow Certified Application Developer (CAD) certification

·        ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM

·        ITIL Foundations V3 or higher certification

MANAGER NOTES

·        Must be able to submit a copy of any certifications listed on your resume.

·        Specific onsite days will be determined with the manager once a candidate is selected

PRE-EMPLOYEMENT & CLIENT SUBMISSION REQUIREMENTS

Employment and/or client submission is contingent upon successful completion of required pre-employment screening and verification processes. These requirements include:

• Background check: Candidates must successfully complete the required background screening in accordance with company policy and applicable law.
• Drug screening: Candidates must successfully complete the required drug screening in accordance with company policy, applicable client requirements, and applicable law.
• Identity and location verification: Candidates may be required to complete identity and/or location verification using a secure verification tool prior to client submission.
• Employment eligibility: Candidates must provide appropriate documentation to verify employment eligibility as required by law.
• Qualification verification: Information provided during the application and recruiting process, including employment history, education, certifications, licenses, and professional references, may be verified as applicable.
• Additional client requirements: Additional screening, documentation, or verification may be required based on the client, position, work location, or applicable requirements.

All screening and verification activities will be conducted in accordance with applicable company policies, client requirements, and federal, state, and local laws.

BENEFITS

This is a contract opportunity with a great organization. As a contractor for Smith Johnson, you are eligible for medical, dental, life, disability. Smith Johnson pays for 70% of your medical and dental and 100% of life and disability. The contract is also eligible for PTO/holiday accrued monthly. You are also eligible for a 3% retirement matching plan. Smith Johnson believes in taking care of our contractors.