Job Title: Operations Administrator

Job Type: Full-Time

Reports To: Vice President of Agency Operations

Location: Philippines, Remote, M-F, 8AM-5PM, Pacific Time

Restriction: This opportunity is for candidates residing in the Philippines

Compensation: $2,500.00 Monthly

The Digital Marketing Recruiters

Digital Marketing Recruiters has been in the digital marketing and recruitment space for over 25 years. We work with highly skilled marketing, digital marketing, and sales professionals and match them with our clients from diverse industries across the United States. Our selection process incorporates comprehensive resume screening, shortlisting, conducting video-recorded interviews and providing client information, administering written assessments (if required by the client), arranging client interviews, and facilitating job offers and placements.

The Client

The client is a rapidly growing sales management firm dedicated to the success of their clients on the Amazon platform. They partner with great brands to develop and implement strategies to help them thrive in today's changing retail environment. Their clients desire more than a top line; they want a strategic approach to Amazon centered around brand story, consumer engagement, and profitable partnerships.

How Do They Work?

They work hard, they have fun, and they always put their clients first. Independent thinking, initiative, and a positive attitude are absolute musts in their highly collaborative environment. Those who are successful at their company are self-starters who want to make themselves and their team better every day.

The Role

The Operations Administrator plays a vital role in supporting the VP of Agency Operations by managing tool administration, data entry, generating and assembling pre-designed reports, and performing various routine tasks. This position requires a highly organized and detail-oriented individual with excellent communication skills. The ideal candidate is a quick learner who thrives in a structured yet dynamic environment.

Responsibilities

• Execute routine administrative tasks to support daily operations.
• Regular upkeep of tools, data, and reports will need to be handled promptly.
• Prioritize incoming tasks and escalate non-standard issues to management.
• Conduct accurate and timely data entry to properly populate tools and pre-designed reports.
• The reports worked on will evolve with business needs. The structure of reports will be set by management and the Admin will be trained on how to assemble them on a regular basis.
• The immediate need will be to populate financial and inventory reports.
• Data will need to be entered into NetSuite, PIM, and Marketplaces to populate reports.
• Perform tool administration tasks, ensuring teams have access and systems are functioning effectively.
• The stack of tools administered will evolve but currently include:
• Marketplace Interfaces: Seller Central, Vendor Central, Walmart Seller Center, and Instacart.
• Communication Tools: Exchange/Outlook, Slack, Asana, and SharePoint.
• Reporting: Scout and other 3rd party tools.
• Collaborate with team members to enhance processes and contribute to the evolution of SOPs.
• While SOPs will be provided for routine tasks, the Admin will play a role in keeping them current.
• Assist Logistics with case work.
• Creating and following up on cases on marketplaces (Amazon, Walmart) to dispute errors.
• Provide general support to the Operations team.
• The team will need general assistance on short term projects that are well defined.
• Communicate clearly and professionally across all levels of the organization.
• The details handled in this role are critical to company timelines. Clear communication will be needed to ensure timelines are met.
• Other responsibilities that come with working at a high-growth startup.