Job Title: People Operations Specialist

Job Type: Full-Time

Division: Shared Services

Reports To: HR Director

Location: Selected US Locations, Remote, M-F

Restriction: This opportunity is for candidates residing in the selected US locations listed below

Compensation: $50,000 to $75,000 Annually + Benefits

The Digital Marketing Recruiters

Digital Marketing Recruiters has been in the digital marketing and recruitment space for over 25 years. We work with highly skilled marketing, digital marketing, and sales professionals and match them with our clients from diverse industries across the United States. Our selection process incorporates comprehensive resume screening, shortlisting, conducting video-recorded interviews and providing client information, administering written assessments (if required by the client), arranging client interviews, and facilitating job offers and placements.

If you are interested in this role but have any questions, concerns, or suggestions before applying, please don’t hesitate to contact us at inquiries@digitalmarketingrecruiters.com.

Why You’ll Be Over the Moon to Join Intero Digital (The Client)

When you join Intero Digital, you become part of a collaborative, creative, and growth-minded community of innovators, strategists, and creators working together to push the boundaries of what’s possible in digital marketing. As a full-service digital marketing agency with deep expertise across every major discipline, you won’t just be part of the digital landscape—you’ll help shape it.

We are a remote-first company with physical offices in San Diego, CA, Colorado Springs, CO, and Columbus, OH.

The Mission (aka The Role)

As our People Operations Specialist, you’ll ensure smooth, efficient, and compliant HR operations across the company. You’ll support employees and leaders, maintain accurate HR data, coordinate onboarding and offboarding, and keep our people processes running like clockwork.

This role requires exceptional confidentiality, initiative, organization, and communication—perfect for someone who thrives in a fast-paced, autonomous, remote-first environment.

The candidate may be based in any of the following US states: AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, MI, MN, MO, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA, and WI.

Mission Objectives (Essential Functions)

• Employee and Leadership Support
• Serve as first-line support for employee questions and concerns.
• Triage employee relations issues and escalate appropriately to the HR Director.
• Operations and Process Ownership
• Own and improve day-to-day people processes.
• Build scalable workflows, checklists, and SOPs.
• Ensure a smooth onboarding and offboarding experience for all employees.
• HRIS and Data Management
• Act as HRIS system administrator, ensuring clean data and access controls.
• Manage employee records and changes (promotions, terminations, and transfers).
• Maintain HR documentation standards (forms, templates, and recordkeeping).
• Partner with payroll to ensure accuracy in pay, deductions, and leave tracking.
• Performance Management Support
• Maintain performance management tools and workflows.
• Support the creation and implementation of performance improvement plans.
• Benefits Administration
• Act as the benefit administration system administrator.
• Serve as the day-to-day contact for benefits brokers and vendors.
• Manage annual open enrollment administrative process.
• Process new hire and qualifying life event benefit elections.
• Reconcile carrier invoices and premiums.
• Administer parental leave and federal/state leave programs (FMLA + state leave).
• Policies and Compliance
• Maintain and update employee handbook, policies, and procedures.
• Ensure compliance with company policies and employment laws (multi-state).
• Escalate complex leave and compliance cases to the HR Director.
• Ensure record retention compliance and audit readiness.

Your Space Suit Specs (Requirements and Qualifications)

• 3–5 years of hands-on professional experience across core HR functions; experience in people operations and working in a startup or high-growth environment is strongly preferred.
• Ability to context switch quickly and manage high-volume workflows without dropping details.
• Experience implementing and managing an HRIS.
• Working knowledge of labor and employment law fundamentals (multi-state exposure a plus).
• High level of confidentiality, sound judgment, and discretion.
• Strong attention to detail, organization, and project management skills.
• Excellent communication and interpersonal skills.
• Strong reporting and presentation skills.
• Experience with project management tools (Monday.com a plus).
• Collaborative spirit and ability to thrive in an autonomous, remote-first environment.
• Curiosity and a drive to innovate.
• Excellent written and verbal communication skills.
• Creative problem-solving and adaptability in a fast-changing environment.
• Strong project management and organization skills.
• Strong understanding of digital channels.
• Formal education is not required—skill, creativity, and initiative are what matter most.

Company Sponsored Benefits

At Intero Digital, we believe in taking care of our crew. From stellar healthcare to interstellar growth opportunities, we’ve got you covered! Think of the following benefits as your toolkit for living your best work-life.

Full-Time Employee Benefits

• 1-Week Winter Break
• 13 Paid Holidays
• Flexible Paid Time Off
• Paid Sick Leave
• Paid Parental Leave and Return to Work Program
• Paid Jury Duty Leave
• Paid Bereavement Leave
• Employer Covered Benefits
• 96.5% covered Medical Insurance
• 100% covered Long-Term Disability Insurance
• 100% covered Life Insurance Policy
• Additional Elective Benefits Available
• 401(k) Matching after 1 Year of Employment
• Dental Insurance
• Vision Insurance
• Short-Term Disability Insurance
• Hospital Indemnity Insurance
• Legal Insurance
• Pet Insurance

Growth and Exploration Benefits

• Annual learning and development opportunities.
• Quarterly all hand team meetings.
• Employee resource groups for collaboration and connection.

Community Orbit

If you join our team, you’ll be more than just an employee—you’ll be an Interonaut!

Interonaut (noun) | in·te·ro·naut

A courageous explorer of digital frontiers—someone who leads with integrity, thrives under cosmic pressure and delivers the extraordinary; someone who boldly goes where no marketer has gone before, turning challenges into constellations of opportunity and lighting the path for others to follow.

Equal Opportunity Employer

Intero Digital is committed to fostering an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Employment decisions are based on merit, qualifications, and business needs, and are made without regard to race, color, creed, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, ancestry, age, disability, marital status, familial status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, status as a victim of domestic violence, membership or activity in a local human rights commission, or any other characteristic protected by applicable federal, state, or local law.

If you need assistance or accommodation due to a disability, or if you require support related to the nature of a fully virtual hiring process, please contact 866-788-3446.