Senior Account Manager

Multi-Award-Winning Creative Experiential Agency

Location: London (Hybrid: 3 days in-office)

Salary: £48,000 – £55,000 + Annual Bonus

The Opportunity: Master the Art of Strategic Partnership

Are you a relationship expert who thrives on deepening high-level partnerships and driving value through innovation?

We are looking for a strategic, high-performing Senior Account Manager to join our London-based team. This is a dedicated Client Services position focused entirely on the organic growth and sophisticated management of a world-class portfolio, including tech giants and financial leaders.

We are an agency where the right attitude leads to exceptional longevity. Our Head of People started here as a PA, and our newest Board Member joined as an Intern. If you have the right skills and the drive to excel, this is a place where you can truly build a career.

What You’ll Bring:

We are looking for a career-level SAM who is passionate about the craft of account management and client success. You should have:

• Strategic Relationship Expertise: 5–6 years of agency experience (preferably events) with a track record of turning global brands into long-term partners.
• Commercial Acumen: Proven success managing project budgets of £500k+ and a focus on driving both revenue and profitability within existing accounts.
• Sector Insight: A strong understanding of the corporate tech and financial landscape, supported by technical literacy in Google Apps.
• Operational Awareness: While your focus is strategic, a background in operations is highly valued to help bridge the gap between vision and delivery.
• Core Values: You embody transparency, accountability, and curiosity. You are "happy to get on" and thrive in a fast-paced, direct environment.

The Role:

• Strategic Planning: Create and deliver actionable account plans that ensure long-term growth and client satisfaction.
• Portfolio Leadership: Oversee the planning, design, and delivery of live and digital events, ensuring every project meets the client's high-level KPIs.
• Trusted Advisory: Become a proactive partner to global change-makers, understanding their business objectives inside and out.
• Sustainability & Innovation: Incorporate industry-leading sustainability initiatives and digital trends into every project.
• Global Collaboration: Work alongside our UK and US teams to maintain a seamless global brand presence for our clients.

Why You’ll Love It Here:

• Culture: A creative, inclusive, and dog-friendly office in the heart of the city.
• Wellbeing: In-office gym, private health insurance, dental/health cashback, and an Employee Assistance Programme.
• Balance: A firm 3-day office split, providing the perfect blend of collaboration and flexibility.
• Perks: 20 days holiday + Bank Holidays + additional non-contractual days given over the Christmas period.

This role will suit: Account Manager, Client Services Manager, Event Manager, Event and Account Manager, Senior Account Manager, Senior Client Services Manager,