Organization: AXS

Position Title: General Manager of Sports and Premium Ticketing

Reports to: President, North America 

Location: Los Angeles, California

Search Contact: Prodigy Search

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BACKGROUND ON AXS

AXS connects fans with the artists and teams they love. Each year, AXS sells millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since AXS's founding in 2011, the company has consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment. AXS continues to lead the evolution of the industry today.

AXS is passionate about improving the fan experience and providing game-changing solutions for its clients. The company continually seeks intelligent, motivated individuals to help make it happen. Bring your enthusiasm, big ideas, and desire to team up with some of the best and brightest in technology and entertainment. Together, AXS and its team keep the world cheering.

As a subsidiary of AEG, AXS sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each site, you'll find a team of dedicated, diverse employees (dubbed "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about AXS's culture and values, visit https://solutions.axs.com/careers/

BACKGROUND ON AEG

For over 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, AEG hosts more than 160 million guests, promotes more than 10,000 shows, and presents more than 22,000 events worldwide. AEG is committed to innovation, artistry, and community and leverages the power of its 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform, and global sponsorship activations to create memorable moments that give the world reason to cheer.

AEG's business is interwoven with the human mind and heart, and the company strives to build a diverse and inclusive organization that reflects the artists, athletes, and fans that AEG hosts. AEG reaches beyond traditional boundaries to support the communities in which it operates and minimizes its impact on the environment by adopting sustainable practices throughout its business operations.

AEG is dedicated to a diverse, inclusive, and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, AEG encourages you to apply anyway. You may be the right candidate for this or other roles. AEG is an equal opportunity employer and never discriminates based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.

SUMMARY

AXS's new General Manager of Sports and Premium Ticketing will be responsible for all facets of leading and managing the Sports and Premium Ticketing Unit across North America, including implementing plans for executing all existing client contracts, managing costs, and developing revenue growth. This role includes overseeing Account Management, Client Services, Sales, Marketing, Implementation, and Ticketing Strategy execution. AXS is responsible for planning and delivering ticketing products and services throughout the event life cycle to meet or exceed the budget.

RESPONSIBILITIES

• Strategic Leadership:Develop and implement a long-term Sports and Premium Ticketing business and product strategy in collaboration with other senior management.
• Oversee multiple disciplines (Account Management, Client Services, Ticketing Strategy, etc.) associated with the Sports and Premium Ticketing business unit staff.
• Provide direction and oversight for Sports and Premium Ticketing leadership staff. Ensure the delivery of contract deliverables and business growth for clients while seeking integrated, efficient, and effective inter-departmental processes.
• Manage annual budgets, ensuring efficient revenue and expenditure approval.
• Advise Sports and Premium Ticketing leadership on client quarterly business review execution.
• Innovation and Marketing Leadership:Work with Ticket Strategy and Product Management to innovate and ensure AXS ticketing has the market leading tools for season tickets and premium ticketing for our current and future clients. 
• Guide the Sports and Premium Ticketing strategy for AXS by improving Account Management, Client Services, Sales, Marketing, Implementation and Ticketing Strategy to maximize client satisfaction while protecting AXS business interests. Provide oversight to the business unit and course correction when needed.
• Sales, Client Relations, and Industry Representation:Ensure alignment with Business Development to sign and renew clients on profitable deal structures.
• Provide leads to the AXS BD team.
• Participate in pitch meetings with the AXS Business Development team.
• Represent AXS as an industry expert at conferences and industry meetings.
• Relationship Building and Networking:Network and build relationships with ticketing and premium seating teams across NA sports teams and venues. Maintain current client relationships.
• Travel to cover road shows, conferences, and events, evangelize AXS, and seek new clients, projects, and partners.
• Partner with clients to improve their business.
• Additional Responsibilities:Other duties as assigned by the SVP, COO, and/or CEO.

QUALIFICATIONS 

• Education:BA/BS Degree (4 years) in Business, Marketing, Communications, or a related field. Advanced Degree Preferred.
• Professional Experience:10+ years of hands-on experience inside a sports team or premium ticketing division of a major arena.
• 6+ years of experience developing and managing senior staff, ensuring proper staffing of departments, overseeing the hiring process, and facilitating employee growth and development.
• 6+ years of experience managing multi-million-dollar budgets related to season tickets and/or premium ticketing, including revenue generation, cost control, and financial forecasting.
• Experience overseeing ticketing operations, sales, marketing, pricing strategies, and revenue optimization for a team or a premium seating division. 
• Negotiation and Relationship Building:Experience negotiating contracts and agreements to enhance operational efficiency and revenue generation.
• Working knowledge and experience with key aspects of the season ticket lifecycle, the creation of value for premium or suite ticket offerings, as well as the day-to-day operations of the teams asked to manage those products.
• Proven success in senior management working for teams, venue, or technology provider to a venue or teams.
• Proven leadership qualities and organizational skills; ability to manage and motivate sales staff to achieve departmental and organizational goals.
• Establish relationships with teams and venues across multiple sports a plus.
• Skills and Traits:The candidate demonstrates superior written, verbal, organizational, and negotiating skills; creative conceptualization.
• Extremely well-organized with the ability to multitask effectively and work under extremely tight deadlines.
• A strong work ethic with the ability to work with equally strong personalities.
• Ability to represent AXS to the highest levels of teams and premium ticketing. The ability to build relationships over time and participate in pitch meetings with the Sales team to secure profitable deal structures
• Comprehensive knowledge of the season, suite, and premium ticketing industry, including industry trends, customer preferences, and emerging technologies.
• Proficiency in financial analysis, budget planning, and resource allocation to optimize financial performance.
• Ability to adapt strategies to address evolving industry dynamics and market trends, actively involving senior management in the strategic planning process.
• Proven ability to inspire and mentor a diverse team of professionals within the live event domain.
• Flexibility and Travel:Ability and willingness to work long hours and travel, including weekends and holidays as needed.
• Pay Scale:The pay scale for this position ranges from $220,000 to $320,000.

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CONTACT INFORMATION

Founded in 2007, Prodigy Search, located in the New York City suburb of Freehold, NJ, boasts over 80 years of experience in the sports and entertainment business. As a renowned nationwide leader in senior-level executive search, Prodigy Search has honed its business principles and expertise, establishing itself as the largest boutique recruiting agency in North America. Simply, Prodigy Search is Where the Best Brands Come for the Best Talent.

No phone calls please. For any additional questions, please email info@prodigysearch.net

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