2nd Line Service Desk Engineer

IT Managed Services

Burnley, Lancashire

£28,000 - £35,000 (DOE) + Excellent Benefits

My client is a successful IT Managed Service Provider experiencing rapid growth.

They are currently looking to recruit an experienced 2nd Line Service Desk Engineer, looking for a long-term career opportunity.

Responsible for the resolution of issues on behalf of our clients ever growing customer base, this is not the usual run of the mill role, offering a genuinely varied, interesting challenge.

What you need:

• A "customer first" mentality and a genuine passion for IT.
• Experience gained in a 2nd line IT support role, ideally in an MSP environment.
• Knowledge of M365, Azure, AD, Windows Server, Networking, Virtualisation (Hyper-V etc), Backup (Veeam), Firewalls etc.

What 's on offer:

• Pension Scheme (additional employer contribution)
• 25 days holiday
• Excellent career development with progression to 3rd line, professional services and management.
• Death in Service benefit.
• Free parking
• Funded training & accreditations
• Great culture including regular social events.

If you would be interested in hearing more about this role then please apply ASAP!