About the role

The Senior Operations Supervisor (Vessel Operations) will assist in all Operations activities.

Responsibilities and Duties

• Collate daily position reports received from Head Office for all vessels within the assigned service network and ensure accurate communication with terminals and relevant stakeholders.

• Maintain and update vessel schedules, including ETA and ETD information.

• Provide short-term operational forecasts and share relevant updates with internal departments and external stakeholders.

• Ensure timely response and follow-up of operational communications.

• Prepare and distribute loading and discharge information for full and empty containers to planners, terminals, and cargo flow teams.

• Support the Operations Manager in ensuring that vessel arrival, progress, and departure reports are prepared and distributed accurately within established KPI timeframes through internal reporting systems.

• Assist in optimizing terminal resources and labor allocation based on stowage plans and operational requirements, while identifying opportunities for process improvement.

• Monitor vessel productivity and support initiatives aimed at reducing idle time during port operations.

• Coordinate with port authorities, terminals, and service providers to ensure all operational requirements are arranged prior to vessel arrival.

• Liaise with port agents and terminals regarding resource allocation, equipment requirements, and vessel call sequencing.

• Ensure loading and discharge data is accurately verified and communicated to the relevant internal departments and stakeholders.

• Prepare standardized post-operation and performance reports within established KPI timeframes.

• Coordinate with port agents to monitor vessel departure readiness and ensure all documentation and clearance requirements are completed to facilitate timely sailing.

• Coordinate the planning and execution of project cargo, breakbulk, and out-of-gauge shipments, including quotations, surveys, and operational follow-up.

• Support the development, implementation, and continuous improvement of operational procedures, systems, and productivity standards.

• Provide operational support and coverage for team members when required.

Qualifications

• Student or graduate in International Business, Business Administration, Industrial Engineering, Logistics, Maritime Studies, or a related field.

• Previous experience in the maritime, shipping, logistics, or port industry.

• Advanced English proficiency.

• Availability to work flexible schedules based on vessel operational requirements.

• Availability for international travel when required.

• Ability to perform effectively under pressure and in a fast-paced operational environment.

• Strong teamwork, communication, and coordination skills.