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Operations Director
JAL, MEX
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Job Description:


This position is responsible for leading BU Cell Manager, Production Manager, and New Product Manager (NPI) to satisfy customer’s requirements: New product launch, order management, quality achievement, shipment and revenue performance. To achieve P/L goal by properly resource arrangement, production and inventory management.


Duties and Responsibilities:


  • Develops and maintains manufacturing operations business plans to include all program requirements, labor hours, cycle, production costs, and image.
  • Provides input to the development of product strategy and research and development of new and emerging products.
  • Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
  • Provides guidance to the development of a manufacturing process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs.
  • Ensures all established costs, quality, and delivery commitments are met.
  • Coordinates manufacturing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.
  • Reviews production and operating reports and directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
  • Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
  • Develop operational procedures and standards to achieve business goals.
  • Develop budget plans to control expense and meet cost objectives.
  • Develop strategic plans to improve operational efficiency.
  • Schedule monthly meetings to discuss about concerns, budgets and business improvements.
  • Assist in development and delivery of all client projects.
  • Manage staffing requirement and assignment for client projects.
  • Provide support and guidance to operations team as and when needed.
  • Monitor performance metrics and evaluate operational effectiveness.
  • Ensure that operations team follows safety and security procedures.
  • Responsible for implementing programs to ensure compliance with laws,
  • regulations and the requirements of the RBA.
  • Perform other duties as assigned.


Required Knowledge, Skills and Abilities:


  • Excellent communication (written and verbal) skills.
  • SMT Experience and knowledge required.
  • Risk Assessment and Mitigation skills recommended.
  • Proficiency with Microsoft Office applications required.
  • Enterprise Resource Planning (ERP) experience preferred.
  • Excellent organizational, analytical, problem solving, and prioritization skills.
  • Proven ability to function independently and multi-task.
  • Must have ability to remain flexible in a dynamic work environment.


Education and Experience:


  • Bachelor’s degree in Engineering (Electrical, Electronics, Industrial, Manufacturing, or Mechanical), Operations Management, Supply Chain Management, or a related field required.
  • Master’s degree (MBA or MS in Engineering/Operations) preferred.
  • Relevant professional certifications are a plus (Lean Six Sigma Black Belt, PMP, CPIM, etc.).
  • 10+ years of progressive experience in operations, manufacturing, or supply chain leadership within the electronics or electronic manufacturing services (EMS) industry.
  • Minimum of 5 years in a senior management or director-level role overseeing multi-department operations (production, planning, quality, supply chain, and logistics).
  • Proven experience managing high-mix, high-volume electronic manufacturing environments.
  • Strong background in Lean manufacturing, Six Sigma, continuous improvement, and operational excellence.
  • Demonstrated success in cost control, capacity planning, yield improvement, and on-time delivery performance.
  • Experience with ERP/MRP systems and data-driven operational decision-making
  • Familiarity with industry standards and compliance requirements (ISO 9001, ISO 14001, IPC, RoHS, etc.).
  • Experience leading large, cross-functional teams and driving change in fast-paced manufacturing environment.


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