Ready to Excel as a Claims Executive in Sydney?

This is a full-time opportunity for an experienced claims professional who thrives in a fast-paced environment and takes pride in delivering outstanding service and advocacy for clients.

Our client is one of Australia’s largest privately owned insurance brokerages, known for its commitment to excellence, tailored solutions, and long-term client partnerships.

From complex claims to large-scale portfolios, they’ve built a reputation for protecting their clients’ best interests through precision, persistence, and professionalism.

With continued national growth, our client is seeking a capable Claims Executive to join their Sydney CBD office, a role that blends technical expertise with genuine client care, all within a supportive and high-performing environment.

This position offers the opportunity to advance your career in a premium office equipped with spa, sauna, and wellness amenities, the ideal balance between ambition and lifestyle.

Here’s What You’ll Be Doing:

• Managing general insurance claims from initial lodgement through to final settlement.
• Providing technical advice, guidance, and advocacy to ensure client outcomes are achieved.
• Interpreting policy coverage, resolving disputes, and negotiating with insurers.
• Acting as a trusted advisor to clients, offering clear communication and consistent follow-up.
• Liaising with brokers, insurers, loss adjusters, investigators, and solicitors as required.
• Preparing reports and claims analyses, including trends and summaries for clients and brokers.
• Maintaining accurate, system-based electronic files in accordance with company standards.
• Identifying opportunities to collaborate with the internal Advocacy team on complex matters.

What You’ll Bring to the Role:

• Proven experience in managing general insurance claims.
• Strong client service skills and the ability to manage conflict and resolution with professionalism.
• Excellent written and verbal communication, with high attention to detail.
• Strong organisational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office applications.
• A proactive, solutions-oriented approach with a commitment to client advocacy.

What’s in It for You:

• Competitive salary reflective of your experience and expertise.
• A collaborative culture that values excellence, respect, and continuous learning.
• A premium Sydney CBD office with modern wellness facilities including spa and sauna.
• The opportunity to work alongside industry leaders in a high-growth, client-first organisation.
• A stable, long-term career path with Australia’s most respected independent brokerage.

This opportunity is presented by Whitefox Recruitment, awarded Global Recruitment Firm of the Year 2024. We specialise in connecting exceptional professionals with industry leaders and pride ourselves on creating partnerships that deliver lasting results.

To express your interest, contact Josh Gray at Whitefox Recruitment on 07 5619 7075, quoting reference LH:JG:3481450.

Your next career move starts here, where professional excellence meets Sydney’s vibrant lifestyle.