Are you a passionate IT professional in the North Charleston area interested in supporting the digital backbone of a major public infrastructure agency?

Our client manages a massive, multi-faceted operation that serves as a vital gateway for the region. They have an outstanding reputation for utilizing advanced technology to ensure the seamless flow of high-volume public services and operational logistics. They are home to a group of highly motivated professionals who excel at solving technical challenges in a fast-paced, "always-on" environment. Their IT teams are empowered to manage and evolve the critical line-of-business systems that keep large-scale public operations moving efficiently every single day.

By investing in continuous learning and a collaborative team structure, our client ensures their systems and their people remain at peak performance. If you are looking for a stable, results-oriented organization where your technical expertise has a direct, visible impact on the community, we want to hear from you.

You Want: 

• Work for a stable, rapidly growing organization that will allow you to grow personally and professionally.
• Continue to leverage your background in information technology to support mission-critical line-of-business systems and enterprise-scale ERP applications that drive regional operational success.
• Do meaningful work that makes an impact on national security daily. 
• Work in a highly collaborative team composed of fun, bright, motivated people who truly enjoy working together.
• Support mission-critical, "always-on" systems that are essential to the region's daily operational success and infrastructure.
• Build a lasting career within a stable, supportive leadership structure that rewards high performance and encourages you to think on your feet.

You Will:

• Assist the Financial team with all ERP-related software, such as NetSuite, Sheppard, Kahua, etc.
• Contribute to software development life cycle projects with design, development, quality assurance, and support.
• Provide multi-tier technical support and maintenance for critical line-of-business applications and digital systems to ensure seamless daily operations.
• Manage the full lifecycle of departmental documentation and reporting, including data compilation, process auditing, and the maintenance of digital and physical records.
• Deliver comprehensive, multi-tier technical support for hardware, software, and peripherals across a variety of mission-critical digital platforms.
• Manage the end-to-end service ticket lifecycle, ensuring all technical issues are documented and resolved in alignment with established service level standards and standard operating procedures.

You Have: 

• Bachelor’s degree in computer science or related. 
• 5 years+ experience in a related field of work or relevant equivalent training, education, and/or experience. 
• Eligibility to work in the US for any employer, as sponsorship is not available.
• Ability to pass a background check and drug test.
• Ability to work on-site 5 days a week in North Charleston, SC. 
• Valid South Carolina Driver’s License.
• Experience supporting and maintaining Enterprise Resource Planning (ERP) systems and related business applications to ensure seamless financial and operational workflows.
• Knowledge and experience in Microsoft Net 4.0 and above, SQL Server 2018 and above, Visual Studio 2020 and above, and Azure Cloud. 
• Exceptional communication skills with the ability to coordinate effectively across internal leadership, external vendors, and public-facing stakeholders.
• Proficiency in SQL Querying: The role requires the ability to create SQL queries to extract information from various systems.
• Agile/Scrum Experience: The analyst is responsible for running the Application Team's scrum meetings and creating Scrum dashboards for task management.

Catch Federal is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions for government agencies, prime contractors, and subcontractors. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the entire talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchfederal.com.

Catch Federal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.