Our client is one of the fastest-growing, venture-backed tech startups in the region, based out of beautiful Charleston, SC. With a total market opportunity of almost $9B, they’ve been making big waves in the SaaS industry by enabling their customers to provide their clients with real-time communications, proprietary progress tracking, smart scheduling, custom NPS system, and more. We are completely transforming how they interact with their clients through cutting-edge software, AI technology, innovative solutions, and really great people.

We are seeking a Pre-Sales Solution Engineer who will play a critical customer-facing role in helping clients fully realize the value of their SaaS platform. This position involves not just demonstrating product features, but showcasing the overall value of our platform to support Account Executives in sales pursuits through compelling storytelling. You will provide technical insights, troubleshoot issues, and drive adoption, all while helping clients understand how the platform can transform their operations.

You’ll collaborate closely with Account Executives to develop business cases, assist in client discovery workshops, and deliver impactful product demonstrations. As a strong communicator and problem-solver, you will be essential in guiding sales efforts and selling the vision and value of our platform beyond the technical details. In our fast-paced, collaborative environment, your ability to work effectively within teams will be crucial to both your success and the continued innovation of our platform.

You Want To: 

• Work for a stable, rapidly growing organization that will allow you to grow personally and professionally.
• Continue to leverage your background in software Pre-Sales Solutions Engineering in a fast-paced, rapidly growing, SaaS provider.
• Do meaningful work where you can make an impact daily!
• Work in a highly collaborative team composed of fun, bright, motivated people who truly enjoy working together.
• Great company benefits, such as Unlimited PTO, Leading Medical, Dental, and Vision Plans with HSA options and 24/7 EAP, Matching 401(k) contribution program after 3 months of employment, Ownership in their stock option plan, Quarterly recharge days, extended holiday PTO, and more.

You Will:

• Collaborate with sales, customer success, and product teams to deliver tailored solutions, influence the product roadmap, and ensure a seamless sales-to-operations technical transition to enhance the customer experience.
• Drive new business by supporting Account Executives with sales support, technical setup, and deal preparation.
• Lead technical implementations, troubleshoot issues, and foster strong customer relationships to drive growth and logo acquisition.
• Act as the platform expert, coaching potential customers and developing new strategies for both Account Executives and Customer Success Managers.
• Identify opportunities for growth within the customer ecosystem, passing insights to relevant teams.
• Ensure consistent use of internal tools (CRM, data, project management) for effective business operations.
• Travel as needed for on-site customer sales presentations

You Have:

• 1+ years of experience as a SE in a high-growth SaaS company, or 3+ years of Account Executive experience
• Ability to analyze customer challenges and present prescriptive solutions for achieving successful outcomes.
• Outstanding verbal and written communication skills, with professionalism and polish during in-person and during Zoom meetings.
• Self-motivated and proactive mindset, with a strong desire to learn and lead by example.
• Strong organizational skills, including the ability to follow through, complete tasks, drive customer outcomes, and motivate others to do the same.
• Autonomous and independent mindset—able to get things done with minimal oversight while being a team player.
• Desire to achieve and exceed metrics associated with the role (e.g., demo to close percentage, the velocity of deal, overall company bookings goal).
• Passion for providing an exceptional customer experience—this is our top priority.
• Candidates should be willing to come into the office located in Charleston, SC weekly and be able to work for any US-based employer.

 Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract and contract-to-hire models. Catch specializes in the entire talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchtalent.com.

Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.