Our client is one of the fastest-growing, venture-backed tech startups in the region,  based out of beautiful Charleston, SC. With a total market opportunity of almost $9B, we’ve been making big waves in the legal industry by enabling our customers to provide their clients with real-time communications, proprietary progress tracking, smart scheduling, custom legal NPS system, and more. We are completely transforming how law firms interact with their clients through cutting-edge software, AI technology, innovative solutions, and really great people.

We’re seeking a motivated and experienced Product Manager to join our team. Reporting directly to the Director of Product, you will play a critical role in driving product development and ensuring seamless collaboration across departments. This position is perfect for someone who thrives in a fast-paced environment and has a passion for innovation, customer-centric development, and creating user-friendly products.

You Want To: 

• Work for a stable, rapidly growing organization that will allow you to grow personally and professionally.
• Continue to leverage your background in software Product Management in a fast-paced, rapidly growing, SaaS provider.
• Do meaningful work where you can make an impact daily!
• Work in a highly collaborative team composed of fun, bright, motivated people who truly enjoy working together.
• Great company benefits, such as Unlimited PTO, Leading Medical, Dental, and Vision Plans with HSA options and 24/7 EAP, Matching 401(k) contribution program after 3 months of employment, Ownership in their stock option plan, Quarterly recharge days, extended holiday PTO, and more.

You Will:

• Manage the backlog of feature request tickets, ensuring alignment with product goals and priorities.
• Develop and write clear, actionable user stories and acceptance criteria for tickets related to epics.
•  Create comprehensive documentation for new features and functionalities.
• Prepare and distribute release notes to internal and external stakeholders.
• Categorize and prioritize new feature request tickets based on business impact and customer needs.
•  Continuously refine and improve the process for managing feature requests.
• Assist with the prioritization of bug fixes and internal requests.
• Write and announce new feature updates in blog posts and other communications.
• Coordinate with the Customer Success team to ensure they are trained and fully understand new features.
•  Collaborate closely with mobile contractors and internal developers to resolve blockers and ensure timely delivery.

You Have:

• A Bachelors Degree 
• 3+ years of professional experience as a Product Manager or in a similar role in a SaaS environment, with startup experience preferred.
•  2+ years of hands-on experience with tools like Jira and Confluence.
• Proven experience leading customer interviews, conducting surveys, and performing market research and analysis.
• Strong ability to collaborate with development teams and work cross-functionally with other departments.
• Excellent feature documentation skills with an eye for detail
•  Experience troubleshooting issues and assisting support teams with bug resolution.
• A demonstrated ability to train teams and present new features to both internal and external stakeholders.
• Ability to thrive in a remote, fast-paced environment, where you are willing to “wear many hats”
• Strong analytical and problem-solving skills.
• It would be great if you have worked with Figma or Whimsical
• Experience with legal tech or SaaS products is highly preferred.
• Candidates should be willing to come into the office located in Charleston, SC weekly and be able to work for any US-based employer.

 Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract and contract-to-hire models. Catch specializes in the entire talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchtalent.com.

Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.