Our client is an industry-leading, Fortune 500, IT Services provider focused on modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. We are looking for a dedicated Event Program Manager with a strong focus on fostering and enhancing our customer community through strategic event planning and execution. In this role, you will be responsible for creating and managing events that not only showcase our brand but also build stronger relationships within our customer community. The successful candidate will have experience in B2B event management and a passion for community engagement, with the ability to design events that drive customer loyalty, knowledge sharing, and network building.

You Want:

• Work for a stable, rapidly growing organization that will allow you to grow personally and professionally.
• Continue to leverage your background in Event Program Management, while expanding your horizons to enterprise 
• Do meaningful work where you can make an impact daily!
• Work in a highly collaborative team composed of fun, bright, motivated people who truly enjoy working together.

You Will:

• Execute an event strategy that is centered on the needs and interests of our customer community, including user conferences, networking events, webinars, and community meetups
• Manage the end-to-end process of event planning and execution, from conceptualization through to on-site or virtual delivery, ensuring all events are aligned with the community’s needs and the company’s goals
• Design events that foster deep engagement within the customer community, encouraging participation, knowledge sharing and peer-to-peer networking
• Gather and incorporate feedback from the customer community to continuously improve the quality and relevance of events
• Develop and manage event budgets, ensuring that resources are allocated efficiently and that events deliver strong ROI
• Lead post-event activities and analysis of event success to inform future community-driven initiatives
• Work closely with cross-functional teams, including community management, marketing, product and customer support, to ensure events are fully integrated into broader community-building efforts
• Support development and implementation of social media strategies to enhance brand visibility, engage with our audiences and drive ISB growth
• Stay informed of the latest event-related trends and best practices
• Advocate for new ideas and approaches in support of continuous improvement/innovation

You Have:

• An Undergraduate Degree
• 4 – 5 years of experience: Proven experience as an Event Program Manager or similar role with a strong portfolio of working in a B2B environment.
• Flexibility in managing events across different time zones or regions given the global nature of the customer community
• Technical proficiency: Experience with event management software and tools, such as Cvent, Eventbrite, or similar platforms
• Attributes: Strong organizational skills, ability to manage multiple projects simultaneously, and a proactive, results-oriented mindset

The Icing on the Cake:

• Excellent project management skills, with the ability to manage multiple events simultaneously and deliver them on time and within budget
• Strong communication, interpersonal, and negotiation skills, with the ability to build and maintain relationships with vendors, partners, and internal stakeholders
• Creative problem-solving abilities, with a passion for creating unique and engaging event experiences
• Strong understanding of community dynamics and the ability to design events that meet the needs of a diverse customer base. Demonstrated ability to place the customer at the heart of everything
• Proven ability to work collaboratively with others
• Ability to think strategically, coupled with a pragmatic results orientation and proven track record of delivering strong tactical execution

Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract and contract-to-hire models. Catch specializes in the entire talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchtalent.com.

Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.