Product Owner

Onsite / Jacksonville, FL

NLP Logix is recruiting for a Product Owner to join its growing team of IT and Business professionals. This position is for a full-time employee, will be based out of Jacksonville, FL and will require less than 5% travel.

NLP Logix is a Data Science product and services company based in Jacksonville, FL, that specializes in AI Solution Development, Machine Learning, and Advanced Analytics for a variety of use cases, industries, and customers across the United States.

NLP Logix strives to deliver an exceptional customer experience through cutting edge technology offerings, creative custom problem solving and rapid delivery of our modeling assets to meet our customers’ needs.  The successful candidate will demonstrate leadership by leveraging their strong business analysis skills, influence, client and team communication, and negotiation based on well-established stakeholder management abilities and strong collaborative working relationships.

Essential functions and responsibilities:

• Assist Solution Architect in the facilitation of as-is and to-be business process discussions with customer subject matter experts to enable translation into to-be functional process flow documentation.
• Elicit and document clear and comprehensive product requirements from both internal and external stakeholders.
• Partners with Solution Architect to create a seamless, end-to-end business process solution for the client, and appropriately responds to clients’ business problems.
• Perform user requirements analysis; facilitate business process design sessions, identify gaps, issues, and reporting risk areas as part of a software implementation delivery team.
• Translates client business processes and requirements into business process flow documentation, solution design to support customers’ desired end state.
• Works side by side Technical Leads and Solution Architect to translate functional requirements into technical requirements.
• Defining and delivering high-quality products by working with developers, designers, testers, product managers, and other stakeholders.
• Helping developers understand what needs to be built and why it’s important to do so.
• Working with the development team to define the scope of each feature or user story and ensuring it’s aligned with market needs.
• Maintaining an ordered backlog of prioritized items that need to be developed in the next sprint.
• Actively participating in grooming sessions to break down epics into user stories.
• To support functional design and full end to end solution; needs to understand all data requirements for entire business process and how data decisions should align with business decisions being gathered to ensure full reporting capabilities.
• Responsible for ensuring the client provides the relevant data in line with functional and technical requirements to support the solution and owns the management of the data in the client system.
• Ensures the system works as designed together with other work stream leads and more technical design SME’s.
• Anticipate and navigate through potential roadblocks to maintain project momentum and client satisfaction.
• Managing stakeholder expectations and ensuring everyone is on the same page.
• Responds to client requests by performing appropriate analysis and feasibility test with the support of the Product Manager and Solution Architect to determine if ideas work; communicates results back to client along with possible alternative solutions.
• To support functional design and full end to end solution; needs to understand all data requirements for entire business process and how data decisions should align with business decisions being gathered to ensure full reporting capabilities.
• Responsible for ensuring the client provides the relevant data in line with functional and technical requirements to support the solution and owns the management of the data in the client system.
• Translates documented and signed-off functional business processes and requirements into a technical design approved by the Product Owner and Solution Architect.
• Ensures the system works as designed together with other work stream leads and more technical design SME’s.
• Manages all aspects of the technology set-up from configuration to the designed client system.
• Ensures that all JIRA tickets are correctly tracked and managed to ensure efficiency and ability to report on challenges and delays.
• Before commencing client user acceptance testing, checks all configured elements requested by client and ensures all business requirements are correctly accounted for in the set up.
• Partner with QA team in a daily bug triage to ensure all defects are prioritized into appropriate releases.
• Responsible for maintaining the known defects, issues and enhancements log that will be shared with the client on a weekly basis.
• Responsible for training QA work stream on business process and technical set up to ensure proper understand of full solution.
• Assists with the delivery and coordination of user acceptance testing with the client and client SMEs where applicable.
• Ensures that any issues (Data and application) raised during testing are coordinated and resolved.
• Create and maintain deployment checklist that will be shared with the client.
• Collaborate with Data PO to develop reporting to track health of delivered features and/or model health for AI/ML projects.
• Bridge the gap between App dev and AI/ML when development is needed on both sides.

Qualifications:

• 2+ years of experience within Product Management and agile software development methodology.
• Understanding of Data Driven Scrum (DDS) and how to successfully implement it for AI/ML projects.
• Working knowledge of SaaS implementation.
• Experience with an agile tool like JIRA.
• Experience with writing user stories and acceptance criteria.
• Actively contributes to product knowledge through self-study, meeting attendance, team training, and project participation.
• Deliver high-level presentations to audiences ranging from executives to system end users.
• Serve as the business process subject matter expert throughout implementation life cycle.
• Engaged and confident presence with client - one who can establish and sustain credibility and trust.
• Effective communication, collaboration, and teamwork with all project team members.
• Understand priorities, scope, timeline, goals, and key milestones.
• Ability and desire to drive change through high-energy, can-do attitude, comfortable working in a high-performance, entrepreneurial, open-door environment.
• An outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure long term success.
• Strong analytical and problem-solving skills.
• Ability to work autonomously and as part of a cross-functional team.

Our Values

NLP Logix believes “Data Science is a Team Sport®” and encourages a spirit of cooperation and fosters an environment of professional growth where employees can exercise their leadership ability, creativity, technical competence, with an overall focus in helping NLP Logix fulfill its mission.

NLP Logix is an equal opportunity employer committed to establishing a diverse workforce. We use E-Verify to confirm the identity and employment eligibility of all new hires.

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