Product Manager

Onsite / Jacksonville, FL

NLP Logix is recruiting for a highly motivated and experienced technical Product Manager to join our team. Bringing expertise in managing product development and possessing strong interpersonal skills to navigate and satisfy the needs of challenging clients.

NLP Logix is a Data Science product and services company based in Jacksonville, FL, that specializes in AI Solution Development, Machine Learning, and Advanced Analytics for a variety of use cases, industries, and customers across the United States.

NLP Logix strives to deliver an exceptional customer experience through cutting edge technology offerings, creative custom problem solving and rapid delivery of our modeling assets to meet our customers’ needs.  This is a unique opportunity for a product leader that thrives in challenging environments.  The successful candidate will play a crucial role in delivering successful product strategies, ensuring alignment with client expectations, and managing the intricacies of working with demanding stakeholders.

Essential functions and responsibilities:

 

Stakeholder Engagement and Communication:

• Serve as the primary point of contact to understand the needs of both internal and external stakeholders, particularly challenging clients.
• Effectively communicate the product vision, milestones, and deliverables to technical teams, fostering strong relationships.
• Create buy-in for the client’s product vision both internally and with key external partners to ensure the best solutions are being designed and implemented.
• Manage client expectations on roadmap priorities and phasing of solutions being delivered.

Product Strategy and Vision:

• Define and refine client product and solution visions and strategy in collaboration with Client Delivery, Architecture, Data Science and Engineering teams.
• Identify and fill product gaps, generate new ideas that grow market share, improve customer experience, reduce operational costs and drive growth for NLP Logix clients.
• Collaborate with Sales and Marketing to help facilitate and manage roadmapping sessions for potential clients.

Requirements and Development:

• Elicit and document clear and comprehensive product requirements from stakeholders.
• Translate complex business needs into actionable development tasks, ensuring alignment with client expectations.
• Work closely with the development team to define the scope of each feature or user story and ensure alignment with technical design needs.

Backlog and Prioritization:

• Maintain an ordered backlog of prioritized items for the next sprint.
• Actively participate in refinement sessions to break down initiatives into epics and features into user stories.
• Scope and prioritize development activities and customer requirements based on business and customer impact.

Quality Assurance and Testing:

• Partner with QA to ensure all defects are prioritized into appropriate releases.
• Assist with the delivery and coordination of user acceptance testing with the client and client SMEs where applicable.

Market and Customer Insight:

• Gain a deep understanding of customer experience, business needs, and problems across multiple industries.
• Stay informed about AI/ML best practices, emerging technologies, and market trends to ensure our solutions remain competitive.

Risk Management and Continuous Improvement:

• Identify potential risks and challenges associated with complex clients and develop mitigation strategies.
• Foster a culture of continuous improvement by analyzing project outcomes, gathering feedback, and implementing process enhancements.

Leadership and Collaboration:

• Lead and collaborate with developers, designers, testers, and other stakeholders to deliver high-quality products.
• Ensure effective communication, collaboration, and teamwork with all project team members.
• Deliver high-level presentations to audiences ranging from executives to system end users.
• Serve as the business process subject matter expert throughout implementation life cycle.

Qualifications:

• 5+ years of experience within Product Management and agile software development methodology.
• Proven experience as a Product Owner or Product Manager in a fast-paced environment.
• Strong background in dealing with challenging clients and navigating complex stakeholder relationships.
• Exceptional communication and negotiation skills with the ability to articulate complex ideas to both technical and non-technical audiences.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Working knowledge of SaaS implementation.
• Experience with agile tools like JIRA or ADO.
• Experience with writing user stories and acceptance criteria (Given, When, Then).
• Actively contributes to product knowledge through self-study, meeting attendance, team trainings, and project participation.
• Serve as the business process subject matter expert throughout implementation life cycle.
• Engaged and confident presence with client - one who can establish and sustain credibility and trust.
• Effective communication, collaboration, and teamwork with all project team members.
• Understands priorities, scope, timeline, goals, and key milestones.
• An outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure long term success.
• Strong analytical and problem-solving skills.
• Ability to work autonomously and as part of a cross-functional team.

Our Values

NLP Logix believes “Data Science is a Team Sport.®” and encourages a spirit of cooperation and fosters an environment of professional growth where employees can exercise their leadership ability, creativity, technical competence, with an overall focus in helping NLP Logix fulfill its mission.

NLP Logix is an equal opportunity employer committed to establishing a diverse workforce. We use E-Verify to confirm the identity and employment eligibility of all new hires.