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Client Service Specialist

Your Role as a Client Service Specialist

Based in a Valley Stream, NY office, you will play a key role at the center of the client experience — supporting corporate filings and lien research requests, ensuring orders are processed accurately and efficiently, and delivering responsive, high-quality communication with clients. Your work helps maintain the standard of speed, professionalism, and client care that defines the company.

Responsibilities include:

• Processing corporate filings, lien research requests, and other orders
• Responding to client inquiries by phone and email with clarity and professionalism
• Preparing quotes, processing orders, and partnering with fulfillment teams
• Supporting issue resolution to ensure outstanding client satisfaction

This role is diverse, fast-paced, and highly engaging, with full training and ongoing support to set you up for success and long-term growth.

Who Thrives in This Role:

They’re looking for someone who is smart, well-spoken, organized, detail-oriented, proactive, and high-energy — someone who enjoys a fast-paced workload, takes ownership, follows through on commitments, and approaches their work with urgency, honesty, and reliability.

Just as importantly, they hire people who naturally align with core values — trustworthiness, commitment to excellence, resourcefulness, positivity, teamwork, and professionalism.

They believe in putting the right people in the right seats, and evaluate every candidate not just on skills, but on character, responsibility, and cultural fit.

Qualifications & Skills:

• Strong client service orientation with excellent written and verbal communication skills
• High attention to detail and accuracy, particularly in filings, searches, and compliance-related work
• Ability to manage multiple product lines, priorities, and deadlines simultaneously
• Comfort working in a fast-paced, deadline-driven environment
• Proficiency with databases, order-management systems, and CRM tools (Salesforce experience a plus)
• Ability to work independently while collaborating effectively with team members
• Willingness to take on additional responsibilities and projects as business needs evolve

Job-3507772

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