Join our onsite support team for a Navy research, development, test and evaluation (RDT&E) network as a Tier 2 systems administrator in North Charleston, SC. You will be the escalation point above Tier 1, giving advanced desktop and systems support to network-connected and standalone labs, and working side by side with engineers and cybersecurity staff to keep the environment reliable and compliant.
What You Will Do
• Help manage Windows domain environments
• Support desktop operations and troubleshooting across RDT&E labs
• Build and deploy virtual machines for system integration
• Install, configure and maintain workstation hardware and approved software
• Handle server and workstation installs, technology refreshes and scheduled upgrades
• Troubleshoot and resolve hardware and software issues, including root cause on failed components
• Maintain endpoints: workstations, laptops, printers, desk and mobile phones, and audio/visual gear
• Run endpoint backups and protect data integrity
• Take part in patch management, configuration management and change management
• Track and implement DISA STIGs, and help build RMF artifacts and continuous monitoring
• Write and maintain technical documentation, and lead or support projects
• Work daily in MS Teams, ServiceNow, Active Directory and Microsoft Configuration Manager
Required Qualifications
• 10+ years in computer systems analysis
• Windows domain environments
• Virtual machine builds and deployments
• System patching and configuration management
• DISA STIG implementation and DoD cybersecurity practices
• Strong troubleshooting and problem solving
• Customer service mindset; works well alone and on a team
• Bachelor's degree in a business or technical field (typical)
• Active DoD Secret clearance
• Onsite in North Charleston, SC
Preferred Qualifications
• Windows 11 training (Udemy or equivalent)
• Red Hat Linux system administration training (Udemy or equivalent)
• macOS Jamf training (Udemy or equivalent)
• DCWF Windows System Administrator (Cyber Exchange/JKO, DISA-US1379)
• Microsoft Certified IT Professional