Service Manager – Supported Accommodation (Learning Disabilities)

Location: Andover

Reports to: Operations Manager

Direct Reports: Support Supervisors & Coordinator

About the Role

We’re looking for a confident Service Manager to lead our Supported Accommodation team, ensuring high-quality support and full compliance with CQC standards.

Key Responsibilities

• Lead and support Supervisors to deliver excellent person-centred care.
• Ensure support plans, risk assessments and reviews are up to date.
• Oversee safe medication procedures and staff competency.
• Manage rotas, staffing levels and team performance.
• Build strong relationships with people we support, families and professionals.
• Support referral processes, audits, incident reviews and record keeping.
• Assist with budgeting, invoicing and safe financial practices.
• Promote positive communication and a supportive team culture.
• Take part in on-call rota as needed.

About You

• Level 5 Health & Social Care (or willing to work towards).
• Experience supporting people with Learning Disabilities.
• Supervisory/leadership experience.
• Strong communication, organisational and problem-solving skills.
• Confident with MS Office.
• Caring, professional, and committed to Safeguarding, Equality and Confidentiality.
• Willing to complete a DBS and cover support visits when required.