Operations / Regional Manager – Children & Young People’s Services

Quick Overview

• Oversee a small portfolio of residential services
• Values-led, ethical provider
• Ideal for an experienced Operations Manager or RM with multi-site experience
• Ofsted-regulated services (LD, autism, complex needs, MH)
• Strong career progression into senior regional leadership

About the Role

Pioneer is delighted to be supporting a well-established, ethical and values-driven provider of Children & Young People’s services in recruiting an Operations Manager.

You will oversee a small number of residential services across the region, ensuring exceptional care quality, supporting service leaders, and maintaining strong relationships with commissioners and external partners.

This role suits an experienced Operations Manager, or a Registered Manager with multi-site responsibilities who is ready to progress into a senior regional leadership role. The organisation is known for its transparency, ethics and commitment to high standards — a significant draw for candidates in this sector.

Key Responsibilities

• Lead and support Registered Managers across multiple services for CYP with complex needs, autism, learning disabilities and mental health needs
• Ensure services meet Ofsted standards and deliver strong, person-centred outcomes
• Use KPIs and performance data to drive quality, safety and best practice
• Champion trauma-informed, least-restrictive and positive behaviour support approaches
• Build strong partnerships with commissioners, MDTs and local authorities
• Support sustainable growth, onboarding new services and ensuring high standards from day one
• Coach, mentor and develop managers to build high-performing, engaged teams

RequirementsEssential

• Level 5 Diploma in Leadership for Children & Young People’s Services (or equivalent)
• Proven experience as an Operations Manager or a Registered Manager with multi-site experience in an Ofsted setting
• Strong knowledge of Ofsted frameworks, safeguarding and regulation
• Experience supporting children and young people with LD, autism and/or complex mental health needs
• Track record of improving service quality and embedding high standards
• Full UK driving licence + willingness to travel regionally

Desirable

• Experience in commissioning, transitions, PBS, trauma-informed practice or restraint-reduction initiatives

What’s on Offer

• Competitive Salary
• A supportive, ethical and forward-thinking organisation
• Strategic influence and the opportunity to shape multiple services
• Professional development and strong career progression pathways
• A role where you can make a measurable difference to children and young people’s lives