Operations Manager – Nursing Homes (South West London)

South West London, England, United Kingdom

Family-Led Care Group | 3 Services, South West London | £75,000 – £80,000 + flexibility

Full-time (minimum 3 days on-site)

Exclusive opportunity via Pioneer Talent

Pioneer Talent is proud to be partnering with a well-respected, family-led care provider operating three established nursing homes across South West London, supporting over 150 residents.

With a strong reputation for compassionate, person-centred care and a stable, long-standing management team, the group is now looking to appoint an Operations Manager to oversee its Registered Managers and drive consistency, compliance and operational excellence across the services. This is a high-impact role with genuine autonomy — ideal for someone ready to step into a senior leadership position where they can shape systems, influence culture and support future growth.

The role

Working closely with the Director and Registered Managers across all three services, you will:

• Provide leadership and oversight to Registered Managers across all homes
• Drive compliance, audits and governance frameworks
• Support with HR, staffing and workforce development
• Lead the implementation and optimisation of systems and technology
• Ensure consistent quality and standards across services
• Support occupancy, referrals and commercial performance
• Act as a key link between operations and senior leadership

This role is central to enabling the Director to step back from day-to-day operations and focus on strategic growth — giving you real ownership and visibility.

About you

Pioneer Talent is keen to speak with experienced care leaders who combine operational oversight with strategic thinking and bring:

• Experience as an Operations Manager, Regional Manager or Senior Registered Manager
• Strong knowledge of CQC regulations, audits and compliance
• Experience supporting or managing multiple services
• Confidence with systems, reporting and process improvement
• A strong leadership style — both supportive and accountable
• Comfort working in a hands-on, relationship-driven environment