Job Title: Provider Relations Representative

Location: Hybrid – Santa Barbara/San Luis Obispo County, CA

Compensation: $68,000 to $70,000 + benefits

About the Role:

Our client, a mission-driven healthcare organization, is seeking a proactive and community-oriented Provider Relations Representative to help strengthen and support its provider network. This role focuses on building relationships, recruiting and contracting providers, resolving issues, and ensuring a high level of satisfaction within the provider community. The ideal candidate thrives on collaboration, excels in communication, and is passionate about healthcare access.

Key Responsibilities:

• Serve as the main point of contact for contracted providers within an assigned region
• Support provider recruitment and retention, including outreach and onboarding
• Conduct on-site and remote visits to improve engagement and satisfaction
• Lead provider trainings, orientations, and workshops to increase education and awareness
• Collaborate cross-functionally with internal departments to resolve provider issues
• Advocate for providers by researching, analyzing, and addressing complex concerns and grievances
• Monitor and ensure compliance with contractual terms, flagging non-compliance as needed
• Assist in the creation and dissemination of educational materials and provider communications
• Utilize provider data to assess needs and maintain up-to-date information
• Promote use of provider portals and internal tools through demonstrations and troubleshooting support

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Public Health, or a related field — or equivalent experience
• At least 2 years of experience working with Medi-Cal, Medicaid, Medicare plans, or a public health department
• Strong understanding of managed care regulations and Medi-Cal benefits
• Excellent written and verbal communication skills
• Confidence in presenting, training, and navigating sensitive provider issues
• Exceptional organizational and time management skills
• Comfort with technology, including MS Office Suite and provider databases
• Valid driver’s license and ability to travel throughout assigned region

Bonus if You Have:

• Prior experience in a managed care setting
• Familiarity with provider dynamics in Santa Barbara or SLO County

Why It’s a Great Opportunity:

This is more than just a liaison role — it’s an opportunity to help improve access to quality care through direct provider engagement. You'll have the chance to grow professionally in a collaborative and purpose-driven team, with a focus on community impact and long-term relationships.