Director of Event & Culinary Operations

Location: Pleasanton, CA

Compensation: $125,000–$150,000 + full benefits

Schedule: Wednesday–Sunday, strong weekend presence required

About the Role:

This is a senior, hands-on operations leadership role overseeing Banquet, Culinary, and Property functions for a high-volume, premium events business producing 350+ events annually. The Director of Operations is deeply embedded in day-to-day execution—training teams in real time, driving operational excellence, and ensuring seamless coordination across departments.

Who This Is For:

This role is ideal for a hospitality or events operations leader who thrives on the floor, not behind a desk—someone energized by live environments, people leadership, and raising standards across service, food, and facilities.

What You’ll Be Doing:

Operations Leadership:

• Oversee daily operations with seven direct reports across three departments
• Lead BEO/Ops meetings and create feedback loops for team growth
• Maintain compliance, safety, and quality standards
• Collaborate with HR on staffing forecasts and personnel matters
• Manage equipment needs, order supplies, and maintain inventory pars
• Build and implement SOPs to drive efficiency and consistency

Culinary Oversight:

• Ensure food quality, consistency, and kitchen cleanliness
• Manage scheduling, inventory, purchasing, and cost controls
• Lead department innovation and pricing discussions
• Support team development and structure refinement

Banquet Oversight:

• Oversee training, hospitality standards, and communication for server staff
• Review captain paperwork, bar logs, and office day usage
• Manage labor assignments and scheduling strategy

Property Oversight:

• Conduct walkthroughs to ensure safety, compliance, and visual standards
• Oversee landscaping, inventory, and aesthetic maintenance
• Manage cost controls and property upkeep

What We’re Looking For:

• Proven experience in hospitality, events, or restaurant operations leadership
• Hands-on trainer and coach with strong team-building instincts
• Skilled in SOP development, documentation, and operational execution
• Detail-oriented and organized, with excellent time and project management
• High emotional intelligence with a service-first, ego-free leadership style
• Comfortable with vendor negotiations, HR coaching, and performance management
• Strong understanding of inventory systems, purchasing, and expense management
• Proficient in Excel and professional communication (memos, checklists, reports)
• Assertive, kind, and confident, able to hold high standards while building trust