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Account Executive Think
Baltimore, MD
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ABOUT THE COMPANY:


A privately held Managed Services Provider (MSP) and Infrastructure IT company founded in 2007 and headquartered in the Mid-Atlantic region. For over 18 years, this organization has partnered with businesses to deliver secure, reliable, and innovative IT solutions.


The company began with a focus on healthcare, providing HIPAA-compliant managed technology services, and has since expanded into education, professional services, construction, retail, hospitality, and other industries.


By offering a holistic approach—including IT infrastructure, communications, managed or co-managed services, cybersecurity, and disaster recovery—the company helps businesses safeguard critical data, streamline operations, and scale with confidence. With a strong presence across Delaware, Philadelphia, Baltimore, and Northern Maryland, it is recognized for its innovation, client-first approach, and excellence in customer service.


ESSENTIAL JOB FUNCTIONS

  • Manage the full sales cycle from prospecting, discovery, proposal development, and closing through onboarding.
  • Develop a book of business through networking, referrals, cold outreach, and strategic prospecting.
  • Build meaningful relationships with C-level executives and decision-makers across healthcare, education, and other core verticals.
  • Conduct pre-qualifying discussions with prospects to identify needs, decision-making criteria, budget, and timing (BANT framework).
  • Create and deliver client-focused proposals and quotes that reflect a strong discovery process.
  • Collaborate with marketing to follow up on inbound leads and optimize campaigns.
  • Maintain accurate records of all opportunities, activities, and forecasts in the CRM (HubSpot).
  • Meet and exceed monthly, quarterly, and annual KPIs, including calls, meetings, proposals, and closed deals.
  • Contribute to weekly sales team meetings by reporting activity metrics and pipeline status.
  • Execute a structured 30/60/90-day plan and develop a long-term annual sales plan.


REQUIREMENTS

Education:

  • Bachelor’s degree preferred but not required.

Experience:

  • 5+ years of experience in MSP, VoIP, or subscription-based IT services (healthcare and education verticals preferred).
  • Proven track record of building a book of business through outbound sales and referrals.
  • Strong ability to prospect, network, and leverage LinkedIn/social selling.
  • Demonstrated success calling on C-level executives (CIO, CFO, CEO, IT Directors).
  • Excellent negotiation, presentation, and communication skills (written and verbal).
  • Hunter mentality—driven, money-motivated, and results-oriented.
  • Team-oriented mindset with ability to work independently.
  • Comfortable working in a fast-paced, competitive environment with minimal micromanagement.
  • Ability to travel up to 25% across the Mid-Atlantic region.


SALARY RANGE

  • Base Salary: $100,000
  • Commission: Uncapped, with $100,000 at target
  • On-Target Earnings (OTE): $200,000+ (higher earnings possible with overachievement)


WORKING CONDITIONS

  • Remote/Hybrid role, ideally based in Baltimore, Philadelphia, or the Mid-Atlantic region.
  • Flexible work schedule with autonomy to manage daily activities.
  • Travel up to 25% for client meetings, networking events, and business development activities.


BENEFITS

  • Two weeks of paid vacation
  • One week of personal/sick leave
  • Group health insurance (50% employer contribution)
  • Flexible Health Spending Account
  • Dental and Vision Insurance
  • Voluntary Life, Accident & Disability Insurance
  • Commuter benefits
  • Strong culture of employee recognition and community engagement
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