JOB DESCRIPTION

The Accounts Receivable (AR) Specialist will be responsible for managing customer accounts, performing collection activities, maintaining accurate billing records, and supporting overall financial operations. This fully onsite role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced, people-focused environment. The ideal candidate is proactive, dependable, and seeking long-term growth within a supportive team.

ESSENTIAL JOB FUNCTIONS

• Make at least 10 daily outbound collection calls.
• Conduct credit checks for new customer accounts.
• Set up and maintain customer accounts and contact records.
• Ensure billing accuracy and resolve discrepancies promptly.
• Process and post payments through various payment methods.
• Enter billing and invoice data into customer portals.
• Communicate with customers via email and phone to follow up on payments and send reminders.
• Collaborate with internal teams to support timely collections.
• Update customer information, email addresses, and account records.
• Manage reminders, email responses, and general AR follow-up tasks.

REQUIREMENTS

• 1+ year of Accounts Receivable or general accounting experience.
• Background in banking or financial customer service is a strong plus.
• QuickBooks experience is preferred but not required.
• Strong data entry and organizational skills.
• Excellent communication, phone presence, and customer service skills.
• Friendly, upbeat, and approachable personality with the ability to build rapport.
• Comfortable making outbound calls and working independently.
• Ability to pass background screening, drug testing, and reference checks.

EDUCATION

• High school diploma or equivalent required. (No bachelor’s degree requirement specified.)

COMPENSATION PACKAGE

• Hourly rate: $20/hr – $28/hr.

WORKING CONDITIONS

• Fully onsite at Landover, MD
• Standard office hours: 8:30 AM – 5:00 PM
• Will involve coordination with delivery/logistics (some interaction with field/delivery team)
• Occasional lifting or coordination of freight/deliveries as needed

BENEFITS

• Medical, Dental, Vision
• Profit Sharing Plan
• 401(k)
• Life Insurance
• Paid Vacation, Holidays, Sick Leave
• Aflac Voluntary Benefits