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Client Service Associate
Helena, MT
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Role

Senior Registered Private Wealth Client Service Associate

(Other possible titles include Client Service Associate OR Investment Portfolio Analyst –will depend on experience)

 

Location

100% onsite in Helena, MT

 

Relocation

Relocation assistance is available.

 

Reports to

Regional Administrative Manager

 

Employment Type

Full-Time, W2, Direct Hire

 

Benefits

Medical, Dental, Vision health insurance. Life Insurance. LTD. STD. 401k. PTO.

 

The Company

This firm is a modern, unified wealth management organization that combines an SEC-registered RIA with a fully licensed Broker-Dealer. The company delivers institutional-grade investment management, execution, and advisor support across all major custodians and asset classes. Trading and portfolio management are central to the firm’s investment approach. The culture values excellence, integrity, collaboration, and respect, empowering employees to contribute and grow. Advisors support foundations, businesses, and high-net-worth clients through fee-based planning, investment management, retirement consulting, and financial education. Teams collaborate to provide exceptional client service and ensure a seamless wealth management experience for every client.

 

The Opportunity

The Senior Registered Private Wealth Client Associate enhances the client experience by delivering exceptional service, supporting branch operations, safeguarding client assets, and providing operational and administrative support to Wealth Advisors. This role is designed for a highly organized, detail-oriented professional with strong operational expertise who can lead junior associates, formalize processes, and support advisors with portfolio management, reporting, and client interactions. The position exists within a fee-based advisory environment.

 

Responsibilities

·      Maintains client relationships by processing requests, resolving inquiries, and ensuring client documentation is accurate and up to date.

·      Onboards new client accounts, including collecting required documentation and information.

·      Supports Wealth Advisors with trade execution, including analyzing cash flows, DCA, and model reports where applicable.

·      Conducts research and analysis of securities and model portfolios to inform investment decisions.

·      Assists in the preparation and input of data for personalized financial plans to help clients achieve their goals.

·      Supports 401(k) plan administration, including creating educational materials and assisting with participant enrollment.

·      Leads junior Client Service Associates, providing guidance, training, and oversight.

·      Collaborates with Wealth Advisors to streamline processes and optimize operations.

·      Identifies opportunities for peer sharing and leveraging firm resources to enhance client service.

 

Qualifications, skills, and experience

Required

·      Minimum of 5 years of experience in wealth management operations.

·      Experience with major custodian - Pershing.

·      Active Series 65 license.

·      Strong operational focus; experience in both Wirehouse and RIA environments.

·      Excellent organizational, time management, and communication skills.

·      Strong computer proficiency, including Microsoft Office.

·      Detail-oriented with the ability to document and improve processes.

·      Exceptional interpersonal and client service skills.

·      Ability to thrive in a fast-paced, evolving environment.

 

Preferred

·      Series SIE and/or Series 7.

·      CFA designation or CFA candidate.

·      Background in investment operations and portfolio analysis.

 

Miscellaneous

·      Standard work hours: 7:30 a.m. to 4:30 p.m. or 8:00 a.m. to 5:00 p.m.

·      Limited travel required.

·      Must be based in or willing to relocate to Helena, MT.

·      The company cannot sponsor a Visa.

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