Job Title: Hybrid Account Manager
Location: Waterloo, ON (Hybrid)
About the Company
Our client is a boutique staffing agency with over 60 years of success, known for its strong reputation, deep-rooted client relationships, and high-quality delivery across Canada. They specialize in talent solutions within biotech, engineering, manufacturing, construction, and accounting & finance.
The team is highly collaborative, supportive, and relationship-driven, creating an environment where individuals can thrive while building meaningful, long-term partnerships with clients and candidates alike.
The Opportunity
This is a true hybrid Account Manager role, combining client growth, business development, and full-cycle recruitment. You will take ownership of expanding existing accounts, building deeper relationships within client organizations, and delivering top-tier talent through proactive headhunting.
With a wide-open territory across Canada, this role offers the autonomy and opportunity to build a strong, national presence.
Key Responsibilities
Client Development & Account Growth
- Grow and expand existing client relationships across multiple industries
- Develop new hiring manager contacts within current accounts
- Identify opportunities to increase service lines (temp, perm, and contract)
- Act as a trusted advisor, providing market insights and hiring strategies
Business Development
- Proactively generate new business opportunities across Canada
- Build and manage a healthy pipeline within an open territory
- Promote full-service staffing solutions including temporary, permanent, and contract placements
Recruitment & Headhunting
- Lead full-cycle recruitment from intake to placement
- Source and engage high-calibre candidates through proactive headhunting
- Build strong talent pipelines within niche verticals
- Deliver an exceptional candidate and client experience
Team Collaboration
- Work closely with a collaborative and supportive team
- Share leads, insights, and best practices
- Contribute to a positive, high-performance culture
Qualifications
- Proven experience in staffing, recruitment, or executive search
- Strong track record of growing client accounts and expanding relationships within organizations
- Demonstrated success in headhunting and candidate delivery
- Experience recruiting within technical or professional sectors (biotech, engineering, manufacturing, construction, accounting & finance preferred)
- Ability to manage both sales and recruitment functions effectively
- Strong communication, relationship-building, and consultative skills
- Self-starter who thrives in an autonomous, open-territory environment
What’s in It for You
- Join a well-established, respected firm with a strong legacy
- Be part of a collaborative and supportive team culture
- Opportunity to build and own your national territory
- Work across diverse, in-demand industries
- Flexible hybrid work environment
Who You Are
You’re a natural relationship builder with a strong commercial mindset. You know how to grow accounts, uncover new opportunities within clients, and deliver top talent. You’re equally comfortable developing business as you are executing searches—and you thrive in an environment where teamwork and long-term success go hand in hand.
This is an exciting opportunity for someone looking to take ownership of their desk, expand their impact nationally, and be part of a people-first organization with a long-standing reputation for excellence.