Parts & Services Sales Representative

As the Parts & Services Sales Representative you will represent the product line throughout your assigned territory in South Carolina. This will be achieved through managing and supporting all direct businesses and customers regarding aftermarket sales and services and exploring new business opportunities. This role is sales-focused, charged with increasing top-line revenues and maximizing the share of the captured business, and responsible for ensuring the growth of the Company’s aftermarket business.

The Parts & Services Sales Representative will:

·        Support assigned accounts on Parts & Services within a specific region.

·        Know and understand the customers’ equipment and fleet requirements.

·        Develop and pursue sales opportunities for aftermarket products and services.

·        Keep CRM up to date by creating and maintaining business opportunities, contacts, fleet, hour usage, visit reports, business account plans, etc.

·        Develop customer call plans to maximize customer visits

·        Proactively work with the Account Managers, CSC Team, Service Team and Product Portfolio Specialists.

·        Partner with customers to provide solutions with respect to aftermarket parts, services and consumables.

·        Work closely with the Customer Maintenance Team, Planners, Buyers and Operational team to provide supply contracts, recommend spare parts, and commercial proposals related to all Sandvik P&S Portfolios.

·        Provide regular sales and revenue forecasts by direct customer, product type, etc.

·        Assist accounts with understanding their needs and promoting portfolio offerings that meet their needs

·        Accountable for inventory management of the assigned accounts

·        Identify sales opportunities based upon gaps in product line penetration and devise action plans to capture this business

The Parts & Services Sales Representative will be expected to be in the field up to 70% of the time, visiting customers. Travel to other regions may be required.

Your profile

·        5 years of industry related experience preferred

·        Familiarity with mining equipment is highly desirable

·        You have excellent communication (verbal and written) and interpersonal skills, along with a high level of professionalism, honesty, and integrity

·        You are resilient, love challenges, and thrive under pressure, with a strong sense of self-motivation and a passion to win

Parts & Services Sales Representative should also possess:



·        Strong customer service focus

·        A high level of computer literacy and proficiency in Microsoft Office

·        Ability to work cross functionally with other internal teams

·        Ability to assess and manage business risk and profitability

·        A wide network of contacts within the industry