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Contracts and Site Services Lead
Alaska, United States
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CONTRACT AND SITE SERVICES LEAD

 

PRINCIPAL ACCOUNTABILITY OF THE ROLE

The Contracts and Site Services Lead reports to the General Manager (or delegate), and the primary role is to effectively manage the site services contracts and other site works and events. This role will act as the main point of contact for site services contractors, specifically the camp services and motorcoach contractors among others, while supervising and training the site administration team. The primary focus of this role is to provide a high-quality site experience for employees and ensure a high standard of service delivery, while minimizing costs, and ensure the adherence to contractual obligations pertaining to site services.


SPECIFIC DUTIES & RESPONSIBILITIES

Safety Requirements

▪ Ensure prompt reporting of incidents and assist with any external incidents, accidents or other emergencies when called upon.

▪ Assist in conducting investigations and iCam as needed and specifically when Camp Service or Transportation contractors are involved.

▪ Operate in accordance with and comply with the Company’s Safety and Health Policy, and with all site policies, procedures and regulatory requirements.

▪ Active participation in all communication and awareness systems.


Environmental Requirements

▪ Display a clear commitment to responsible environmental management.

▪ Operate in accordance with the Company’s Environmental Policy, and comply with other site environmental policies, procedures and regulatory requirements.

▪ Manage all activities in a manner that prevents pollution and minimizes damage to the natural environment.

▪ Minimize waste generation through reduced consumption and increased re-use and recycling.


Stakeholder Requirements

▪ To foster friendly and professional working relationships with all external Stakeholders/contacts. This includes landholders, members of the local community, contractors and visitors.

▪ Operate in accordance with Company’s Stakeholder Policy.


Specific Departmental Requirements

▪ Manage site services including camp services (food service/housekeeping) and transportation contracts, providing auditing and maintenance of standards. Liaise with employees on their experiences with these services and provide feedback and guidance to contractors.

▪ Monitor service levels and performance indicators to identify areas for improvement and implement corrective actions as necessary.

▪ Oversee contract administration and participate in bid processes for site support contracts, including food service/housekeeping, bus and other site transportation.

▪ Serve as the primary point of contact for Camp Services (ATCO), facilitating effective communication.

▪ Review, approve and audit Site Service Contracts Purchase Orders and Invoicing

▪ Coordinate the tender process and analysis of tender results.

▪ Assist in preparation and review of contractual documents.

▪ Chair projects such as the Site Social Club, Family Day and other onsite activities such as Corporate/Investor/Community Site Visits among others, ensuring their successful planning, execution and evaluation.

▪ Provide specific assistance to the General Manager.

▪ Review existing processes related to site access, administrative procedures and other areas. Identify opportunities for improvement in efficiency, effectiveness and cost optimization and upon approval, lead efforts to achieve them.

▪ Supervise and train the Administrative Team and provide support and guidance as needed.

▪ Provide INX and other administrative support for the OHS and training team, including assistance with development of training media for inductions and ongoing training material.

▪ Provide support for setting up of +Process, fuel swipe cards and other site system projects as they arise.

▪ Oversee and undertake site branding and assist with improvement of employee camp services (signs, TVs, notice boards, gym, furniture, recreation rooms, lighting, etc). Focus on improving living conditions, personnel communication / engagement and employee services.

▪ Liaise with External Affairs and Human Resources department to promote internal communications as well as external communications to site and employees on relevant topics and issues.

▪ Focus on continuous improvement of site services through surveys, interactions with employees and regular audits. Create and implement plans for improvement in collaboration with Site Services Contractor.

▪ Other projects and duties as assigned.

 

KEY ROLE QUALIFICATIONS & EXPERIENCE REQUIRED

Qualifications Required

▪ High School Diploma.

▪ Current Driver’s License.

▪ Previous contract and project management experience in the resources sector, preferably on a remote site.

▪ Experience in managing and directing the work of others.

▪ Excellent understanding of office processes, systems (INX) and equipment.

▪ Experience in creating and analyzing complex data and presenting with context to expanded audiences.

▪ Excellent interpersonal, verbal and written communication skills.

▪ Advanced experience with document editing (grammar, formatting) and graphics production (visual aids, posters, notices).

▪ Advanced computer literacy – Microsoft Office suite, database systems including INX, Pronto, etc. Advanced skills in Excel and Power Point are particularly important in this role.

▪ Ability to identify, address and overcome challenges and roadblocks to complete tasks.

▪ Ability to coordinate, share, and complete tasks, responsibilities with other onsite groups to efficiently achieve objectives.

▪ Flexibility to adapt to improved procedures and practices.

▪ Pass a background check and post-offer physical.


Desired Experience & Competencies

▪ Awareness of the Mine Safety and Health Administration (MSHA) Act & Regulations. Knowledge of statutory safety and environmental requirements relevant to mine site operations.

▪ Contract bid processes and contract administration.



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