Purpose & Scope of The Position:
The Senior IT Systems Administrator provides advanced support for the performance, reliability, and security of the site’s IT environment, including network infrastructure, systems administration, cybersecurity, enterprise applications, and end-user services. The incumbent drives execution of infrastructure strategy, leads complex technical initiatives, and ensures alignment between technology capabilities and operational requirements.
Job Duties & Responsibilities:
- Technical Workflow Optimization & Coordination
- Provides advanced support for the performance, stability, and optimization of all site IT infrastructure, including networks, servers, systems, and end-user environments.
- Serves as escalation point for complex technical issues and drives resolution through structured troubleshooting and root cause analysis.
- Establishes and enforces system standards, configurations, and operating procedures.
- Ensures integrity of backup systems, disaster recovery readiness, and business continuity capabilities.
- Oversees telecom, VOIP, and wireless infrastructure to ensure reliability and coverage across site operations.
- Direct system administration activities including Active Directory, access controls, and enterprise system performance.
- Strategic & Project Responsibilities
- Drives execution of the site IT roadmap, ensuring alignment with operational priorities and corporate standards.
- Provides advance support for infrastructure upgrades, system implementations, and technology improvement initiatives.
- Leads priorities, timelines, and resource requirements for IT projects and operational activities.
- Monitors and reports on key performance indicators including system uptime, service levels, and support metrics.
- Cybersecurity & Risk Management
- Identifies risks and drives mitigation strategies to protect systems and data integrity.
- Ensures audit readiness and compliance with internal and external requirements.
- Service Delivery & Stakeholder Engagement
- Supports delivery of IT support services, ensuring responsiveness, quality, and user satisfaction.
- Builds strong partnerships with operational leaders to ensure technology effectively supports production and business needs.
- Vendor & Asset Management
- Build and maintain vendor and service-provider relationships.
- Supports procurement strategy and lifecycle management of IT assets, including hardware, software, and licensing.
- Ensures responsible stewardship and tracking of all IT assets.
- Leadership & Organizational Impact
- Contributes to workforce planning, role design, and succession readiness within the IT function.
- Other Responsibilities
- o Participate in on-call rotation for after-hours and weekends support.
Required Qualifications:
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Education: Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field; equivalent experience considered.
- Experience:
- 7–10 years of progressive IT experience with increasing responsibility in infrastructure, systems, and network environments.
- Demonstrated experience leading complex technical initiatives or projects.
- Licenses: Valid driver’s license.
Preferred Qualifications:
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Experience:
- Fortinet NSE4+, Microsoft M365/Azure.
- Experience supporting IT in mining or heavy-industry environments.
Technical Skills & Competencies:
- Advanced knowledge of enterprise network infrastructure.
- Cybersecurity best practices and incident response.
- Windows server administration, and virtualization.
- Strong analytical, diagnostic, and project management skills.