Location: Mississauga, ON

Salary: $75k-95k/year

Position: Indefinite, full-time, new

ARGEN Canada is a leading digital manufacturing and technology center, offering digital outsourcing, digital dental equipment, dental software, and materials to dental labs and denturist clinics.

ARGEN is growing and seeking a new Field Service Technician who combines technical expertise and problem-solving skills with a passion for customer service. As a key client-facing ambassador for ARGEN, you’ll ensure their digital dental laboratory equipment operates flawlessly in clinics and labs across the region of Eastern Canada.

What You Will Do:

• Install, configure, and calibrate state-of-the-art dental lab equipment at customer sites.
• Deliver hands-on training and support, empowering customers to use their new tools with confidence.
• Provide prompt, expert troubleshooting and repairs, remotely or on-site, to minimize downtime and keep operations running smoothly.
• Maintain meticulous records of service calls, repairs, and preventive maintenance using our CRM system.
• Educate clients on best practices for equipment usage and care, ensuring long-term performance.
• Collaborate internally to provide seamless installations and ongoing customer success.
• Monitor equipment performance trends and proactively address potential issues.
• Champion a team-first, collaborative culture focused on delivering an exceptional client experience.

Argen is Looking For a(an):

• Technical professional with at least 3 years’ experience in field service or technical support.
• Individual who communicates clearly and confidently, building trust with clients and colleagues alike.
• Problem-solver with a keen eye for detail and the ability to manage multiple service calls independently.
• Technician familiar with CAD/CAM systems, 3D printers, milling machines, ovens/furnaces, and suction units.
• Active person comfortable lifting heavy equipment (40+ lbs) and able to travel in the area (up to 75% of the week).
• Holder of a valid driver’s license with a reliable vehicle and an excellent driving record.

Why Join Argen Canada?

• Be part of a forward-thinking company at the forefront of dental innovation.
• Enjoy competitive wages and excellent benefits and perks.
• Thrive in a collaborative and supportive work culture.
• Receive ongoing training and professional development opportunities.
• Help shape digital dentistry for clinics and labs across Canada.

If this sounds like an opportunity you have been looking for, we invite you to apply with your current resume. Please don’t delay, as applications will be reviewed continuously and the posting will close once the right candidate has been identified.

We thank all candidates for their interest, but only those selected for an interview will be contacted.  

MNP assists ARGEN in recruitment for this role.