ABOUT ZZA HOSPITALITY GROUP 

ZZA hospitality group is a growing, multi-brand restaurant group with more than 30 years of success operating 

Boston Pizza, Popeyes Louisiana Kitchen, and Crumbl Cookies across Western and Northern Canada. The 

organization currently operates 16 restaurants across six provinces and territories, generates annual sales of more 

than $40M, and employs a team of over 700 people. 

ZZA Hospitality’s approach is grounded in three simple principles: 

• Hire great people 

• Develop strong leaders 

• Build systems that support consistently great operations 

The organization’s culture is guided by five core values: Care, Pride, Drive, Integrity, and Fun. ZZA Hospitality believes 

the restaurant industry offers exceptional career opportunities for individuals who value leadership, teamwork, and 

hospitality. 

ABOUT THE ROLE 

This is a newly created role driven by organizational growth and long-term succession planning for the anticipated 

retirement of the Chief Financial Officer. Reporting directly to the CFO, the Controller will initially be hands-on across 

core accounting functions, including bookkeeping and transactional review, to develop a deep, practical understanding 

of the organization’s accounting processes within a hospitality environment. 

ZZA Hospitality operates in a complex, multi-entity structure, with separate financial reporting for each operating 

location. The Controller will learn and become a power user of the recently implemented R365 system, supporting the 

development of SOP’s, identifying efficiencies, and optimizing system use across franchises. The role works closely with 

franchise General Managers and an outsourced bookkeeping partner to review transactions, resolve discrepancies, and 

ensure accuracy and compliance. Over time, the role will evolve to include greater responsibility for financial analysis, 

risk and opportunity identification, and staff leadership. The successful candidate will be mentored as a potential 

successor to the CFO. 

This is a full-time, in-office role (Monday to Friday), with some flexibility. It is well suited to a career-driven professional 

who thrives in a growth environment, brings a continuous improvement mindset, and is willing to go above and beyond 

when needed to support the success of the organization and its people. If you enjoy working hard, having fun, and are 

a CPA with the skills and experience required, please apply today! 

KEY RESPONSIBILITIES 

• Ensure accurate and timely bookkeeping, including accounts payable, accounts receivable, bank reconciliations, and account reconciliations 
• Review and validate external bookkeeping reports 
• Coordinate with franchise General Managers to ensure timely and accurate entry of sales and expense information 
• Manage month-end and year-end close processes, including timely CRA and regulatory filings 
• Serve as the internal power user for the R365 system, including SOP development, troubleshooting, and training 
• Prepare accurate and timely financial reporting, including income statements, balance sheets, and cash flow reports 
• Establish and maintain internal controls to safeguard financial integrity 
• Ensure timely tax remittances across jurisdictions (BC, AB, SK, YK, NWT) 
• Identify opportunities to improve accounting processes, reduce risk, and close control gaps 
• Develop analytical reports and perform analysis to identify trends, risks, and opportunities 
• Perform other related duties as assigned 

SKILLS AND QUALIFICATIONS 

• Minimum of 5 years of full cycle accounting experience 
• CPA designation required 
• Strong proficiency with technology tools, including Excel and accounting systems 
• Experience in a multi-entity accounting environment preferred 
• Hospitality or retail sector experience considered an asset 
• Prior people leadership experience considered an asset 

CORE COMPETENCIES 

• Humble, service-oriented mindset with the ability to wear multiple hats 
• Strong verbal and written communication skills and the ability to build effective working relationships 
• Exceptional organizational and multitasking skills 
• Strong judgment, analytical capability, and decision-making skills with a high degree of accuracy 

If you are interested in this opportunity and meet the qualifications outlined above, please submit your application 

to gwen.frizzell@mnp.ca

Candidates are asked to apply through MNP’s official process and to refrain from approaching ZZA Hospitality 

Group or its staff members directly.

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