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Custom Home - Client Care Coordinator
Raleigh, NC
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vClient Coordinator - Luxury Residential Construction

Raleigh, NC Area

Salary Range: $70-90K + Annual Bonus


Build Relationships. Create Exceptional Experiences. Grow With a Premier Custom Home Builder.


A high-end residential builder in the Raleigh market is seeking a polished, organized, and people-focused Client Coordinator to help deliver an exceptional client experience from preconstruction through project completion.


This role is ideal for someone who thrives in a fast-paced, relationship-driven environment and enjoys balancing communication, organization, customer service, and project support. You’ll serve as a key connector between homeowners, designers, project managers, vendors, and accounting teams to ensure projects remain organized, on schedule, and aligned with the luxury experience clients expect.


Qualifications

  • 2+ years of experience in client coordination, project coordination, construction administration, interior design support, or similar roles
  • Experience in residential construction, custom homes, interior design, or luxury service environments preferred
  • Strong communication and interpersonal skills
  • Highly organized with strong attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Positive, professional, and service-oriented mindset
  • Proficiency with Microsoft Office and construction/project management software is a plus


Client Experience & Communication

  • Build strong relationships with homeowners throughout the construction process
  • Help create a seamless transition from sales/preconstruction into production
  • Act as a client advocate while maintaining professionalism and positivity
  • Provide proactive communication and consistent project updates
  • Help clients feel confident in selections, timelines, and overall project progress
  • Maintain a high-touch customer experience throughout the build


Project & Team Coordination

  • Support Project Managers with documentation, organization, and daily operational needs
  • Coordinate with designers, vendors, and internal teams to help maintain schedules and budgets
  • Assist with selection tracking, status updates, and project documentation
  • Maintain organized digital files and accurate records across projects
  • Ensure processes and workflows are followed consistently
  • Assist accounting and operations teams with project reconciliation and reporting
  • Maintain accurate data entry and documentation


Compensation & Benefits

  • Competitive salary based on experience + bonus
  • Strong company culture and leadership team
  • Long-term growth opportunity with a respected luxury builder
  • Full benefits package available


To learn more, apply directly or contact Invoke Staffing today.

Vince Carnevale

  • Vince@Invokestaffing.com


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