The Systems Administrator will be responsible for the installation, configuration, maintenance, and optimization of software systems within our client's organization. This role requires a proactive individual with a deep understanding of software deployment, system integration, and ongoing software management to ensure our IT infrastructure runs smoothly and efficiently.

Job duties & Responsibilities:

Software Implementation

• Manage vendor relationships
• Plan, coordinate, and execute the installation and configuration of new software applications (HubSpot, LiftKeeper, MS Dynamics).
• Conduct thorough testing and troubleshooting to ensure successful software deployment.
• Collaborate with cross-functional teams to understand software requirements and align implementations with business needs.

Software Management

• Maintain and update existing software applications to ensure optimal performance and security.
• Monitor software performance and troubleshoot issues as they arise.
• Manage software licenses and ensure compliance with licensing agreements.

Documentation and Training

• Develop and maintain comprehensive documentation for software implementations, configurations, and procedures.
• Provide training and support to end-users to ensure effective use of software applications.
• Create user guides and technical manuals as needed.

Collaboration and Communication

• Work closely with IT and other departments to identify and resolve technical issues.
• Participate in IT projects, providing expertise on software-related aspects.
• Communicate effectively with stakeholders, ensuring clear understanding of software capabilities and limitations.
• Assist with other IT projects as assigned.