🚨 EXCLUSIVE OPPORTUNITY | HEAD OF COMPLIANCE OPERATIONS

📍 Leeds | Hybrid

🏢 IFA / Wealth Management | Collaborative & Forward-Thinking

Phoenix Talent Partners is exclusively representing a growing IFA business in the appointment of a Head of Compliance Operations — an opportunity for someone who wants to lead, influence and make a genuine difference.

This is more than a team management role.

You’ll oversee a small team of Compliance Officers and Business Assessors, supporting IFA communities, while becoming the technical SME and go-to person for complex queries and day-to-day guidance.

You’ll also be the key conduit between the operational team and SLT, ensuring insight flows both ways and helping turn ideas and challenges into meaningful improvements.

🔹 THE ROLE

✔️ Lead and support Compliance Officers & Business Assessors

✔️ Act as the technical SME / escalation point

✔️ Support IFA communities and champion high service standards

✔️ Work closely with SLT and provide operational insight

✔️ Identify and implement improvements to processes and controls

✔️ Coach and develop your team

✔️ Help shape change rather than simply implement it

✔️ Champion a high-quality, client-focused service

🔹 WE’RE LOOKING FOR

✅ Level 4 Diploma in Regulated Financial Planning or equivalent

✅ Strong technical knowledge across IFA / financial planning compliance

✅ People management experience — or experience managing through dotted-line / matrix relationships

✅ Confidence acting as a technical escalation point

✅ Excellent communication skills with staff, SLT and clients

✅ Passion for service standards and doing things well

✅ Collaborative, solutions-focused and confident challenging and influencing

💡 WHY THIS ROLE?

A flat, collaborative culture where everyone has a voice and your experience can genuinely make a difference.

You’ll have scope to add value, influence change and support people — your team, senior leadership and the IFA communities you work with.

📍 Leeds / Hybrid

💷 Competitive package & benefits

🚀 Genuine development opportunity

🤝 Supportive, collaborative culture

🎯 A role where your expertise and ideas will be valued

If you're a strong technical Compliance professional who combines technical expertise with a passion for people and service, this could be an excellent next step.

📩 Exclusively represented by Phoenix Talent Partners.

Confidential enquiries welcome.

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