About the Job

Summary:

Harrison Gray Search has partnered with a well-established independent insurance agency seeking a Senior Account Manager to service and manage a commercial book of business while supporting Account Executives in delivering high-quality client service. This role serves as a key client contact, guiding renewals, reviewing quotes, ensuring policy accuracy, and driving retention through proactive communication and collaboration.

Key Responsibilities:

• Manage and service an assigned commercial book of business
• Support Account Executives throughout the renewal process
• Guide clients through renewals, including gathering exposures and submitting to carriers
• Review quotes and assist in proposal preparation and presentations
• Respond to cancellation inquiries with a focus on retention
• Ensure accuracy of policies, endorsements, audits, binders, and certificates
• Process renewals, applications, supplemental forms, and excess lines documentation
• Review and manage policy audits and facilitate disputes when necessary
• Quote and bind Special Event, Builders Risk, and Flood policies per underwriting guidelines
• Identify cross-sell and rounding opportunities
• Partner with Account Associates and Account Managers to support team performance
• Maintain strong relationships with clients and carriers through responsive service
• Attend continuing education and industry training

Qualifications:

• Florida 2-20 License required
• 2+ years of insurance experience preferred
• Knowledge of commercial insurance products, coverages, and regulations
• Experience with AMS360 and ImageRight preferred
• Proficiency in Microsoft Office and agency management systems
• Strong communication, organizational, and time management skills
• Valid driver’s license required
• Must pass a background check
• Must be authorized to work in the United States
• Ability to work onsite, remote, or hybrid as required

Benefits & Perks:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Employer-Sponsored Life Insurance
• Short-Term & Long-Term Disability

Financial Benefits

• 401(k) with Company Match

Work-Life Balance

• Generous Paid Time Off (Starting at 4 Weeks)
• Paid Maternity & Paternity Leave
• Volunteer PTO
• Tuition Assistance