Job Title: Sr. Office Administrator / Office Manager

Report To: Director Corporate Development

Placement Type: Permanent

Address: NW Edmonton

Work Location: 100% in-office  

Hours: Monday to Friday (Flexible Start Time)

Position Overview:

• This is a senior, multi-functional role responsible for the smooth operation of our office, supporting our leadership team, and contributing to customer service, employee experience, and internal systems. The ideal candidate is highly organized and proactive, someone who thrives in a fast-paced environment and enjoys wearing multiple hats.

Responsibilities:

Office Operations & Administration

• Oversee daily office operations including reception, mail, and general administration
• Serve as the first point of contact for visitors, customers, and service providers
• Coordinate vendors, deliveries, and service appointments
• Manage office supplies, equipment, and workspace needs
• Support onboarding logistics including workspace setup and equipment coordination
• Oversee office improvement initiatives and workspace planning
• Coordinate contractors for repairs, upgrades, and maintenance

Executive & Leadership Support

• Provide administrative support to senior leadership and Principals
• Manage calendars, scheduling, and meeting coordination
• Prepare, organize, and edit documents and communications
• Coordinate travel arrangements and expense tracking
• Handle confidential information with discretion and professionalism

Human Resources & People Operations Support

• Support day-to-day HR coordination in collaboration with leadership
• Assist with recruitment, interview coordination, and candidate communications
• Coordinate onboarding and offboarding processes
• Track attendance, training, certifications, and compliance requirements
• Assist with HR documentation, policies, and reporting
• Respond to employee inquiries related to policies, vacation, and general matters
• Escalate sensitive or complex issues appropriately
• Coordinate team-building events, staff functions, and employee recognition programs and milestone tracking

Marketing & Business Support

• Maintain marketing lists and business developments processes
• Coordinate webinars, presentations, and internal communications
• Assist with website updates and coordination

Technology & Systems

• Support HR and office-related software systems
• Coordinate IT setup and access for employees
• Assist with maintaining organized digital and physical records

Subsidiary Support

• Provide administrative support for related real estate operations
• Coordinate tenant communications and maintenance requests
• Maintain organized lease and property records
• Coordinate insurance administration across entities

Must Have Qualifications:

• 5+ years in an office manager, executive assistant, or operations role
• Strong organizational and multitasking abilities
• High level of discretion and professionalism
• Excellent communication and interpersonal skills
• Experience supporting HR processes or people operations is an asset
• Comfortable working with a variety of systems and software tools
• Ability to work independently and anticipate needs
• Someone comfortable interacting with all levels of the organization
• A team player who takes ownership and initiative