Our client is searching for a Project Manager with an HR background! This role will be a remote, 6 month + contract (preferably in Orlando or Atlanta area).

Responsibilities

• Develop project scope and objectives, evaluate delivery options, and prepare documentation and plans.
• Team governance: working with 3rd party vendor and internal leadership and closely with HR
• Internal and external stakeholders.
• Define, deliver, and monitor requirements.
• Ensure proper use of quality control procedures.
• Establish delivery team working methods.
• Create schedules and work packages for the delivery team.
• Manage the transition of the solution to business-as-usual support.
• Build effective business relationships.
• Advise on relevant standards, methods, tools, and applications.
• This individual will be joining a project requiring governance and structure. They will need to understand the team’s way or working, provide guidance, and add valuable change to scope in budget and team governance.
• Ability to implement and manage changes in HR processes, guidelines, and project timelines
• Manage risks, implement meeting cadences.
• Communication skills are very important. Working closely with 3rd party partner, leadership, and cross-functional teams.
• Strong conflict management, negotiation, and influence skills.
• A background with HR knowledge would be nice to have, however, not required.

Desirable Qualifications/Skills

• General project management skills; experience in "people solutions" (training, content) is a plus.
• Significant experience in project roles, with 5+ years managing or influencing staff and projects.
• Proven success in improving customer experience.
• Experience in a matrix structure.
• Bachelor’s degree in a related field; Master’s desirable.
• PMP is desirable but not necessary.
• Experience in managing processes, mitigating risks, and directing timelines.
• Strategic planning skills.
• Effective communication across different teams.
• Experience with third-party management.
• HR/training content implementation experience is helpful.
• Ability to communicate with internal leadership and outside vendors.

Required Knowledge

Stakeholder Relationship Management

• Use customer and stakeholder feedback to measure effectiveness.
• Implement a communications strategy to manage complaints, issues, and resolutions.

Project Management

• Fully manage medium-scale projects (6-12 months) including costs, schedule, resources, risks, quality, and change management.
• Lead the project team and address performance issues.

Third-Party Supplier Relationship Management

• Develop and manage supplier contracts, ensuring performance and security.
• Benchmark and review supplier performance, implementing service improvements as needed.

Key Challenges/Decision Making

• Speed of delivery, managing stakeholders across regions (US, CAN, LATAM), and collaborating with external consultants.
• Accountable for meeting technical and project objectives.
• Influence resource allocation and project responsibilities.
• Make impactful decisions on project success, deadlines, and budgets.
• Facilitate collaboration among stakeholders with diverse objectives.

KPIs

• Metrics related to role effectiveness.
• Alignment of HR programs with business strategic goals.
• Quality of output (customer and user satisfaction).
• Success of solutions proposed by the team.