Job description:

Job Title: Rockstar Bilingual Client Services & Marketing Coordinator

Location: Remote (Candidates must reside in LATAM)

About Us

We are a reputable estate planning law firm based in Virginia, dedicated to helping clients secure their futures. Our team thrives on professionalism, collaboration, and a commitment to excellence. We are looking for a trustworthy, proactive, and marketing-savvy Bilingual Client Services & Marketing Coordinator to join our team remotely.

Why Join Us?

• Flexible & Trust-Based Work Culture: We trust our team members to take time off when necessary or appropriate.
• Remote Work & Great Culture: Work with an awesome team, great clients, and a conscientious, client-focused environment.

Core Values

Ethical | Client-Focused | Detailed | Relational | Enduring

Key Responsibilities

Marketing & Growth Support (Primary Focus)

• Execute the firm’s marketing calendar with precision and creativity.
• Manage and post content on social media platforms to increase visibility and engagement.
• Update the website with events, landing pages, and relevant content on an ad hoc basis.
• Coordinate email marketing campaigns, including drafting, scheduling, and tracking results.
• Assist in the creation and distribution of digital marketing materials (graphics, flyers, newsletters, etc.).
• Monitor campaign performance and suggest data-driven improvements.
• Support lead generation activities such as webinars, workshops, and online events.

Client Services & Administrative Support

• Answer and direct incoming calls with professionalism and warmth.
• Manage the Managing Partner’s calendar, ensuring seamless appointment and meeting coordination.
• Serve as a primary point of contact for clients, delivering exceptional service with a warm and professional demeanor.
• Prepare, proofread, and manage estate planning documents with accuracy and attention to detail.
• Help manage the Managing Partner’s inbox, ensuring timely and appropriate responses.
• Handle additional administrative tasks as needed to support daily operations.

What We’re Looking For

• Bilingual Proficiency: Fluent in Spanish and English, with excellent grammar in both languages.
• Accent Neutrality: Clear, neutral Spanish accent for effective communication.
• Education: Bachelor’s degree preferred.
• Experience:
• Required: 1+ year of marketing support experience (social media, content creation, campaign execution, or similar).
• Preferred: Prior experience in client services, legal, or administrative roles.
• Skills & Personality:
• Strong written and verbal communication skills
• Tech- and marketing-savvy, eager to learn new tools and platforms
• Detail-oriented and highly organized
• Extroverted, warm, and professional demeanor
• Analytical and problem-solving mindset

Work Schedule

• 10:00 AM to 06:00 PM Eastern

Compensation

• Starting hourly rate: $7 USD per hour (may be higher depending on experience)

How to Apply

If you are a marketing-minded, detail-oriented, and professional candidate who loves working with people and thrives in a client-focused law firm, we want to hear from you!

We look forward to welcoming a Rockstar Client Services & Marketing Coordinator to our team.