Outreach and Intake Coordinator

Procyk Law Group – Bethlehem, Pennsylvania

In-Office/Hybrid (1 day remote) | 9:00 AM – 5:30 PM, occasionally later

About Us:

At Procyk Law Group, we’re a small, mission-driven team helping clients plan for what happens in the event of death or disability. We value competence, integrity, and heart-centered service, and we’re looking for an Outreach and Intake Coordinator who thrives in a collaborative, professional, and supportive environment. You’ll join a team that values predictability without chaos, continuous learning, and growth opportunities—all while working with modern tools designed to make your job easier.

What You’ll Do:

As our Outreach and Intake Coordinator, you will be the first point of contact for prospective clients and a key driver in our community outreach initiatives. Your responsibilities include:

• Managing client intake efficiently and warmly, ensuring a smooth onboarding experience.
• Coordinating and supporting outreach initiatives, events, and educational campaigns.
• Marketing coordination such as overseeing campaigns, newsletters, and event promotion. Manage or coordinate with outsourced marketing agencies for advertising campaigns. Track and report basic marketing metrics such as attendance, leads, and conversions.
• Assisting with marketing and sales-related activities, including email campaigns and follow-ups.
• Maintaining and utilizing our CRM and tech tools to track contacts, appointments, and outreach efforts.
• Troubleshooting minor technology issues and contributing to continuous improvement of our tech stack.
• Supporting the team with cross-training tasks as needed, stepping in where your help can make the biggest impact.
• Continually improving processes and providing executive support as needed.

What We’re Looking For:

Non-negotiable qualities for success:

• People skills: Outgoing, energetic, and personable; enjoys interacting with diverse individuals.
• Flexible and adaptable: Willing to cross-train and take on a variety of responsibilities.
• Tech-savvy: Comfortable using CRM software and other business tools, excited to troubleshoot and optimize workflows.
• Experience: 2–3 years of marketing, sales, or outreach experience
• Self-starter: Empowered problem solver who knows when to ask for help.
• Good judgment and communication: Open, proactive, and collaborative.

Core Values We Live By:

• Competence & Integrity: Confidentiality and professionalism in all client interactions.
• Heart-Centered: Caring, relational, and committed to helping others.
• Proactive Communication: Open and solution-oriented discussions through challenges.
• Continuous Learning & Improvement: Always looking for ways to grow personally and professionally.
• Community Inclusion: Educating and engaging various sectors of the public.

Why You’ll Love Working Here:

• Starting salary: $40,000/year (commensurate with experience; potential for higher base salary).
• Bonuses: Yes – based on firm target achievements (details coming soon).
• Time Off: 15 days PTO + paid holidays.
• Perks: Parking fees covered, career development opportunities, mentorship, and an inclusive, calm work environment.
• Growth Opportunity: Be part of a small team planning for big growth—you’ll have the chance to grow with us.
• Tools & Technology: Empowerment through modern tech to help you succeed.



Join Us:

If you’re ready to work with a heart-centered, energetic, and proactive team, thrive in a collaborative and growth-oriented environment, and make a meaningful impact in the community, we want to hear from you!