Job description:

B2C Inside Sales Closer – Make a Real Impact

Join a leading law firm and play a vital role in transforming lives during challenging times. We’re seeking an experienced B2C Inside Sales Closer who can guide prospective clients through difficult decisions with empathy, authority, and confidence.

This isn’t just a sales position—it’s an opportunity to make a meaningful impact while learning how a thriving law firm operates. You’ll be the first point of contact, helping individuals understand their situation, recognize urgency, and make informed choices that benefit them and their families.

Why You’ll Love This Role

• Meaningful Work: Help people navigate life-changing decisions.
• High Growth Opportunity: Learn the inner workings of a successful law firm.
• Impactful Role: Join a small, collaborative team where your contributions truly matter.
• Supportive Culture: We value innovation, professional growth, and a positive work environment.

Core Values

Our team operates with: Compassion, Integrity, Efficiency, Excellence, and Collaboration.

What You’ll Do

• Lead in-depth consultations (primarily in person; Zoom or phone when necessary).
• Navigate emotionally charged conversations with empathy and control.
• Ask for the decision and close retainers in real time.
• Sell value, outcomes, and peace of mind—not just price.
• Consistently convert qualified leads into retained clients.
• Own your personal performance metrics, including conversion rates and revenue.
• Manage and update the CRM daily with precision.
• Transition new clients smoothly to the legal team.
• Maintain relationships that generate referrals and long-term trust.
• Participate in ongoing testing and refinement of scripts, workflows, and client experience systems.

Who This Role Is For

This role is a strong fit if you:

• Believe sales is something you do for someone, not to them.
• Are comfortable creating urgency without manipulation.
• Take responsibility for outcomes, not just conversations.
• Thrive in high-stakes, consultative sales environments.

This role is not a fit if you:

• Avoid direct conversations about money or decisions.
• Rely on being “nice” instead of being effective.
• Prefer follow-up over closure.
• Are uncomfortable with performance-based accountability.

Qualifications

• Proven success in consultative B2C sales, responsible for closing deals and measured on conversion rates, revenue, or quota attainment.
• Comfortable discussing past sales metrics (close rate, average deal size, monthly revenue).
• Legal industry experience is a plus, not required.
• Strong communication, listening, and problem-solving skills.
• Flexible scheduling, including some evenings/weekends.
• Highly organized, coachable, and accountable.
• Proficient with CRM systems, Zoom, and Mac-based tools.
• Non-attorneys only; no legal advice will be provided or expected.

Compensation & Benefits

• $120,000 with commissions. High performers can exceed this.
• Work Hours: 8:30 AM – 5:30 PM (required availability during business hours).
• 401(k): Eligible after 1 year of employment.
• Paid vacation, sick, holiday, personal, jury duty, and voting time off.

If you’re ready to make a difference while growing your career in a performance-driven environment, we encourage you to apply today.