SMB Account Manager – Managed Services (Remote – MN / WI / ND / IA)

Leading MSP | SMB Accounts | Managed Services

Total Compensation: $100k–$230k (Base + Commission) | Full Benefits

We are a growing Minnesota-based Managed Services Provider expanding our SMB sales team across the Upper Midwest.

This role is focused on small and mid-sized business clients and multi-location organizations. Our core offering centers around proactive managed services — help desk, monitoring, cybersecurity, business continuity, and cloud services — with professional services layered in to support expansion opportunities.

We maintain strong vendor alignment across Microsoft, Cisco, Dell, SentinelOne, Fortinet and other strategic partners. Our sales team is supported by experienced delivery and engineering resources, allowing Account Managers to focus on client relationships, account growth, and long-term retention.

This is a smaller, collaborative environment where you will work closely with leadership and delivery teams. The expectation is to manage and grow SMB accounts by helping clients keep their environments stable, secure, and aligned with future business needs.

Responsibilities:

• Manage and grow a book of SMB and multi-location clients
• Identify upsell and cross-sell opportunities across managed services, cloud, security, and continuity
• Maintain strong client relationships and drive retention
• Partner closely with delivery and technical teams

Ideal Background:

• Experience selling Managed Services within an MSP or VAR environment
• SMB client focus
• Strong understanding of recurring revenue models
• Ability to manage accounts while generating new business within territory

Compensation & Benefits:

• Total compensation range of $100k–$230k (base + commission structure)
• Medical, dental, and vision coverage
• Generous PTO program
• Paid holidays
• 401(k) plan
• Remote flexibility within MN, WI, ND, or IA
• Established client base with strong retention

We are continuing to invest in our managed services platform and sales team. This is an opportunity to join a firm with strong client retention, vendor alignment, and long-term growth plans.

Interviews are moving quickly for qualified candidates. For confidential inquiries, please apply or reach out directly to: Alex.Higgins@levelociti.com

To view additional roles we are hiring for, please visit: https://levelociti.com/job-search/