Job Specs:

Responsibilities include:

• Managing, training, and motivating a team of seven to eight direct reports and contributing to the development and advancement of the leadership team by setting goals for performance and deadlines that comply with the Billing Department’s plans and vision.
• Regularly meeting with Billing Supervisors and Regional Billing Managers to identify problematic unbilled inventory for members of the Billing Team, address roadblocks preventing billing submissions, and provide recommendations to the Billing Leadership Team regarding the best course of action for their direct reports to undertake to resolve issues.
• Personally, assisting in the resolution of issues on an as-needed basis by demonstrating a strong understanding of client guidelines and complex contractual billing arrangements and performing the necessary, accompanying background research for invoice submissions with available resources.
• Liaising with billing attorney/secretary, members of the Billing and e-Billing Teams, and various teams within Accounting, Finance, and Pricing to coordinate corrective action when addressing and resolving issues preventing billing submissions and electronic billing submission assignments by providing expert-level, subject matter support.
• Assisting the Senior Billing Manager with monthly high volume, firmwide outreach of billing partners by populating, maintaining, and updating unbilled statuses with comments and notes received from billing partners/secretaries and their billing specialists, and when necessary, intervening by providing direction to the Billing Team to address their unbilled inventories.
• Coordinating with the billing management team to identify the major competencies required for all levels of the billing team where deficiencies in these competencies exist and administering training to team members to correct deficiencies.

 Qualifications:

• The position requires outstanding written and verbal communication skills and excellent organizational skills.
• Applicants should be able to manage competing requests and prioritize according to firm and client deadlines.
• During year-end (from September through December), the applicant should be able to manage an increased workload and coordinate with team members to complete work under increased pressure.

Experience:

• A college degree is preferred, but not necessary.
• A minimum of seven years of legal billing experience is required for this role.
• Relevant experience working in a similar position in a law firm of 500+ lawyers or similar professional services organization preferred.
• Experience working with eBillingHub or BillBlast is preferred and experience working with Aderant billing software is a plus.
• Candidate must have strong technology skills, including MS Office Suite, and an ability to leverage technology in work processes.